Welcome to the new Karmak Compass, which will feature more frequent, brief messages to make it easier for our customers stay up to date on the latest news from Karmak. Be sure to subscribe to keep updates coming to your inbox.
Important Reminders
Recoup fuel costs with delivery surcharge option Did you know that your Karmak business system can help offset rising fuel costs by adding a delivery/fuel surcharge to parts invoices? This option applies a surcharge to delivery parts orders and lets you specify whether the surcharge will be applied to the total for parts only or the pre-tax invoice total. Legend Version 5.8-1 or higher or INFO 5 Version 7.2 or higher is required. Refer to your documentation, or contact your Parts & Service support group for details on using this cost-saving feature. There's still time to register for Regional Parts Manager Workshop, May 21–22, 2008, Orlando, FL Register by April 21, 2008, to reserve your space for in-depth Parts Manager training in sunny Florida. Click a link below or contact Jessica Schirz at 1-800-252-7625 or for details. |
Mark Your Calendars!
Karmak Technology Conference & Expo 2008 October 14-17, 2008 Hilton St. Louis at the Ballpark, St. Louis, Missouri Chart your course this fall to our 2008 conference as we navigate through new training and networking opportunities, product updates, help desk sessions, and more, in our breezy new four-day conference format. Look for details soon. |
Internet Parts Sales: "What Can It Do for You?" Webinars
The Karmak Training Center has added free Webinars to introduce you to Internet Parts Sales (IPS). Discover how IPS can help improve parts sales efficiency and increase your market share by allowing your customers to search for parts, check price and availability, and place parts orders via the Internet. Click the link below for the updated ProfitMaster training schedule.
Updated ProfitMaster Webinar Schedule
For additional training schedules and registration information, visit our Customer Confidential website, or e-mail .
What is Customer Confidential? It's our exclusive website for the latest Karmak training schedules, online documentation, information on new products and services, and more.
To request your company-wide Customer Confidential password, use our online Request Form. Customer Confidential is a free service, and we encourage everyone in your organization to utilize it.
Regional Parts Manager Workshop, Orlando, Florida, May 21–22, 2008
Join us in Orlando for in-depth training covering basic and advanced Parts functions on your Karmak business system. Click a link below or contact Jessica Schirz at 1-800-252-7625 or for details.
Legend Parts Manager Workshop: Orlando, Florida
INFO 5
Parts Manager Workshop: Orlando, Florida
Karmak, Inc. is pleased to announce the general release of INFO 5 Version 7.3. We encourage you to load this update as soon as possible. By staying up to date, you'll benefit from new features and fixes that can increase your productivity and business system performance. Here are just a few of the enhancements in this release:
Click the link below to download a list of additional highlights.
INFO 5 Version 7.3 Enhancements
Detailed documentation and release notes can be found on the FIDO CD that will be sent with your update. You can also access FIDO on our Customer Confidential website at http://customer.karmak.com. To request your company-wide Customer Confidential password, please contact Heather Gardner at 1-800-865-8991 or , or use our online Request Form.
For IBM iSeries/400 systems, the Version 7.3 release requires a minimum of OS/400 Level V5R4M0. INFO 5 Version 7.2A must also be installed on your system before Version 7.3 can be installed.
Please contact INFO 5 Applications Support at 1-800-865-8991 or , or use our online Request Form to request your Version 7.3 Update CD. You will receive your CD approximately two weeks after your request.
We will be happy to work with you to get the software installed at a time that is convenient for you. Feel free to contact any of our Support Groups, below, with any questions.
INFO 5 Applications Support: 1-800-865-8991 or
INFO 5 Systems Support: 1-800-865-9991 or
Best regards,
Rick Salvador
Manager of Applications Support
Karmak, Inc.
Karmak, Inc. is pleased to announce the general release of Legend Version 6.0. We encourage you to load this release as soon as possible. By staying up to date, you'll benefit from new features and fixes that can increase your productivity and business system performance. Here are just a few of the enhancements in this release:
Click the link below to download a list of additional highlights.
Legend Version 6.0 Enhancements
Detailed documentation and release notes can be found on the DocWizard CD that will be sent with your upgrade. You can also access DocWizard on our Customer Confidential website at http://customer.karmak.com. To request your company-wide Customer Confidential password, please contact Karen Zwicker at 1-800-252-7625 or , or use our online Request Form.
For HP Alpha or Integrity systems, the V6.0 release requires a minimum of OpenVMS 7.3-2. Please call 1-800-252-7625 or e-mail Shawna Morton at to request your Version 6.0 upgrade CD. You will receive your CD approximately two weeks after your request. The upgrade sent to you will include a 30-day expiration date.
We will be happy to work with you to get the software installed at a time that is convenient for you. Feel free to contact any of our Support Groups, below, with any questions.
| Support Department | Phone | |
| Legend Accounting, Lease/Rental: | 1-888-671-6009 | |
| Legend Parts & Service: | 1-888-671-6008 | |
| Legend Systems & Communications: | 1-888-671-6010 | |
| ProfitMaster Support Services: | 1-866-452-7625 |
Best regards,
Mike Root
Manager of Systems Support
Karmak, Inc.
About
Karmak CompassThe purpose of Karmak Compass is to keep all our customers informed of current activities within the Karmak family. This newsletter is designed for both technical and non-technical readers.
Use our Feedback Form to send us suggestions, comments, or news items for publication. To subscribe, update your e-mail address, or unsubscribe, use our Subscription page. Subscriptions are free to all Karmak customers.
