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Issue 2

September - October 2000

The purpose of Karmak Compass is to keep our customers informed of current activities within the Karmak family. This newsletter is designed for both technical and non-technical readers.

In This Issue:

What and When?
conferences, training and events
Sys$Update Articles
previously published in our print-format newsletter
Karmak News
services and people in the news
INFO 5 Update Articles
previously published in our print-format newsletter
Did You Know?
Legend  INFO 5
About Karmak Compass
Important Notices
Legend

What and When?

Karmak Dealers' Conference, St. Louis, MO, Sept. 28-30, 2000.
In addition to our profit-enhancing workshops and classes, help desk and OEM breakout sessions, you can meet with representatives from the following vendors:
  • Expanse/GoldMine--organizational database for automating your marketing efforts and managing your sales opportunities.
  • Heller Financial--equipment financing and leasing, capital loans, collateral-based financing, cash flow financing, real estate financing and small business lending.
  • Inland Associates--desktop workstations, printers, printer products, networking equipment, power protection and technical services.
  • Integrated Media--website development, business website hosting and database development.
  • Magellan Software--document and data archiving and information retrieval, including digital imaging and electronic signatures.
  • Reynolds & Reynolds/Relizon--traditional business forms, document management services, secure documents and business communications.
  • Western NRG--data/voice integration products from Micom.

The Gateway to Your Profits

  Karmak Training Center - NEW 4th QUARTER SCHEDULES

  • Legend - Our newest class will show you how to use reports for in-depth analysis and effective action. The expanded Controller/Office Manager class offers three value-packed days of accounting review. See the class schedule for these and other training opportunities at Karmak headquarters.
  • INFO 5 - Our new schedule offers something for everyone--including new sessions in system administration, Caterpillar Parts & Service, financial reports, USIC reports and management overviews. Take advantage of  this opportunity to increase efficiency and get more out of your INFO 5 system. Check out the workshop schedule for more information on training at our offices in Springfield, Missouri.

Upcoming Truck Industry Events
Check out our updated calendar, or submit a listing for your event.

 


Karmak News

Legend DocWizard now online

Documentation for Legend Version 5.5-1 is now available on our Customer Confidential* website. Check the Release Notes for recent enhancements and changes.


To read the online documentation, you'll need Adobe® Acrobat® Reader™ installed on your computer.  You can download a free copy from Adobe.
INFO 5 users will also find the Friendly INFO 5 Documentation Online (FIDO) for  Release 6.0 on
Customer Confidential.

*To access this link, enter your Customer Confidential user name and password. To receive your user name and password, e-mail lbeachler@karmak.com.

Scahill appointed Vice President of Operations
 
Chuck Scahill was recently appointed to the position of Vice President of Operations. He is responsible for operations at the Springfield location, as well as overseeing Karmak's user conferences and consulting services.

Continued>

 
Eudy named new Area Manager

Jeff Eudy was recently named as the new Area Manager for the eastern division.

Jeff joined Karmak in December 1999 as the Regional Manager for North Carolina, Virginia, West Virginia and eastern Tennessee. 

Jeff Eudy, Eastern Area Manager

Jeff brings many years of management experience in the trucking after-market industry to this position, including 14 years as V.P. and General Manager of A.G. Boone Sales & Service in Charlotte, NC.

 

G'day, mates! Karmak visits Australia

by Mark Farnsworth, Documentation Specialist

Jim Schien, Vice President of Sales and Marketing, and his wife Nancy recently introduced Karmak to Kenworth dealers in Australia and nearby New Zealand. Their travels took them to four different cities in the island continent, which is approximately the same size as the United States but with roughly two hundred million fewer people.

Continued>  


Did You Know?

Track R/O numbers quickly and easily with the Legend R/O number log

by Paul Reynolds, Product Architect

How much time do you spend tracking repair order numbers each day? Do you ever need to know where an R/O came from, who invoiced it or what happened to it?

The Legend system maintains a log file of every repair order that is created, invoiced and deleted. The R/O number log includes the date and time an R/O action was performed, the username performing the action, program performing the action and a description of the action. The R/O number log is immediately updated when an action is performed.

Continued >

The power of Karmak's EDI Network 

Electronic Data Interchange (EDI) is the foundation of business-to-business communications. Why? Because it allows for an easy exchange of business documents between computer systems throughout the entire industry--automatically.

Continued>

How to respond to INFO 5 A/P Posting message

When you select Menu AAP2, Option 3 Post Invoice Transactions to G/L, you may receive the following error message: 

A/P Posting is in process.
C to Cancel or W to Wait.

Always select C to cancel the operation. If you select W to wait, your terminal will remain locked, even after the other user has completed posting.

 


Important Notices

Legend documentation correction

An error in Inventory Control Volume 1, chapter 21, Delete Old Special Order and Obsolete Parts (IN981), may affect how part records are deleted from your system.

Page 1 incorrectly lists under Deletion Criteria: "There has been no activity for this part during the current or the prior year."  This should read:  "There has been no activity for this part during the number of months specified in Master Option File line 87."  For example, if 10 is entered on Master Option File line 87, then all parts that have had no sales in 10 of the last 13 months will be deleted if they also meet the other criteria listed.

We regret any inconvenience.  Contact our Parts and Service Support Group for additional help with this program. 

Intermec battery recall


Reprinted from Sys$Update

Newsletter for the Legend family of users

 

Truck Parts & Service magazine emphasizes importance of electronic business

In the June 2000 issue of the heavy-duty industry magazine Truck Parts & Service, editor David Zaritz predicted serious consequences for companies that fail to gear up for the electronic age.

Zaritz cited investing in computer equipment, establishing service with an Internet provider, and maintaining at least one modem line with a high-speed connection as the minimum requirements for conducting business in the near future.

Continued >

Karmak products facilitate e-business

Doing business electronically--transferring information computer-to-computer--saves you time and money by reducing errors, automating ordering and speeding communications. Karmak offers the following products to connect you with OEMs, suppliers and customers:

Continued >

Dealers benefit from factory interfaces

Karmak offers dealers several manufacturer interfaces that can help you manage your business and reduce paperwork. Stock orders and warranty claims created in the Legend system can be transferred to the OEM system via a PC or a network connection. You get the advantage of Legend’s warranty and purchase order tracking capabilities with the ease of computer-to-computer data transmission. 

Financial Reporting Systems calculate and print financial reports automatically. Financial Download modules transmit data electronically to the manufacturer. Other modules help you locate parts, place fleet orders, manage inventory and other special functions. We currently offer the following OEM interfaces:

Continued >

 


Reprinted from INFO 5 Update

Newsletter for INFO 5 users


Enhancements prevail in INFO 5 Release 7.0

This release marks the first major enhancement release since March 1995

With more than 25 enhancements included with Release 7.0 of the INFO 5 Software Package, clients will definitely see several stand out.

First and foremost, most clients will be able to receive the update on CD-ROM, which will greatly reduce the LODRUN process.

Another System-wide enhancement falls more behind-the-scenes, but clients will notice that they will have to evaluate the status of queries to accommodate for nearly every file in the System being externally described.

Continued >

eOrder Entry interfaces with INFO 5

The INFO 5 Remote Order Entry system is nothing new. The existing module allows a client’s customers to use a PC with a modem to dial into the client’s AS/400 system and place parts orders.

Through this option, customers may inquire about available quantities on-hand and place orders 24 hours a day (other than during the dedicated portion of End-of-Day.)

Continued >

New Navistar emulation software offered

The introduction of G3 and G4 models creates need for new Macintosh emulation package.

In their parts departments, Navistar dealers typically have Macintosh PCs — called the Access System — designed by Navistar for a parts system interface.

To avoid having more than one terminal at a work station, dealers sought the capability of using an INFO 5 emulation session on the Macintosh.

Continued >

Karmak offers several OEM modules

INFO 5 clients can take advantage of several OEM interfaces available from Karmak. For more information on any of the following packages, call the INFO 5 Sales Department at 1-800-865-8991.

Continued >

 


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© 2000 Karmak, Inc.
One Karmak Plaza
P.O. Box 680
Carlinville, IL  62626