Sales announces new regional territories, increases customer focus

No wonder customers request more frequent contact with a knowledgeable Karmak representative. Just as Karmak aims to keep Karmak technology ahead of the cutting edge, so do Karmak regional managers aim to keep Karmak customers informed of our newest releases. Karmak regional managers are well versed in product technology that can boost your bottom line. 

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Karmak News coming soon

Our printed newsletters, Sys$Update and INFO 5 Update, will soon be combined into one publication to better serve all Karmak customers. Like Compass, it will keep you informed of our growing line of cross-platform products and services, as well as helpful topics on specific systems. 

  Karmak Customer Rush Enterprises named Peterbilt's North American Dealer of the Year 

Jimeson competes in U.S. Senior Amateur golf tournament

Russ Jimeson, Industry Relations for Karmak’s Sales Department, recently won two prestigious golf tournaments and qualified to compete in the U.S. Senior Amateur at Charlotte NC.

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Did You Know?

Customer Confidential is YOUR website

Karmak's Customer Confidential website is devoted exclusively to Karmak business system users. This password-protected site offers:

To receive your Customer Confidential user name and password, or to list or update your e-mail address, contact Lisa Beachler.

Legend General Ledger quick lookup

How often do you have to go back to your Bookkeeping reports to find how an invoice posted to the General Ledger?  Do you have to look at those same reports when you see an entry in a G/L number that says the source is INVOICES BR: 1?

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When clients use their system consoles as regular terminals, they can experience problems with false dates on transaction documents (work orders, counter tickets, journal entries, etc.). 

Quite often, clients call Applications Support, certain they made an entry on a particular day, but the date in the General Ledger shows a different day. 

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Hot Tips

INFO 5 Tips

• Deleting General Ledger accounts at year-end may result in a problem if those accounts had a balance in the prior year. This will cause any financial reports processed for prior years to be out of balance. You must wait until all prior year reports have been completed before deleting these accounts. 
• As of Release 7.0, most files on the AS/400 are now externally described. This means you do not have to link files in order to write a query. An AS/400 command that is very helpful in researching fields within a file is available to you now. Enter SHOWFILE X.FILENAME on the Command Line to display all the field names, their length, and position in the file along with a description of the fields.

Legend Tips

• Did you know that in Inventory File Maintenance (IN900) you can enter (A)dd,
  (D)isplay, (C)hange, (P)art Number Change, (X)delete or (B)ranch Copy in the Part Number field? You don't have to return to the strip menu to change routines.
• If you run Purchase Order Receiving Slip (PU887) on the Counter Menu, it prints any backorders for parts on that purchase order. This helps receiving personnel know that parts are backordered for a customer before Auto Backorder Pick Lists are printed.
• When creating a new repair order in Repair Order Entry/Processing (RS120), you can enter ? or * in the Unit field to search for a particular unit.

Reprinted from Sys$Update

Newsletter for the Legend family of users

• Truck Parts & Service magazine emphasizes importance of electronic business
• Karmak products facilitate e-business
• Dealers benefit from factory interfaces

Truck Parts & Service magazine emphasizes importance of electronic business

In the June 2000 issue of the heavy-duty industry magazine Truck Parts & Service, editor David Zaritz predicted serious consequences for companies that fail to gear up for the electronic age.

Zaritz cited investing in computer equipment, establishing service with an Internet provider, and maintaining at least one modem line with a high-speed connection as the minimum requirements for conducting business in the near future.

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Karmak products facilitate e-business

Doing business electronically--transferring information computer-to-computer--saves you time and money by reducing errors, automating ordering and speeding communications. Karmak offers the following products to connect you with OEMs, suppliers and customers:

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Dealers benefit from factory interfaces

Karmak offers dealers several manufacturer interfaces that can help you manage your business and reduce paperwork. Stock orders and warranty claims created in the Legend system can be transferred to the OEM system via a PC or a network connection. You get the advantage of Legend’s warranty and purchase order tracking capabilities with the ease of computer-to-computer data transmission. 

Financial Reporting Systems calculate and print financial reports automatically. Financial Download modules transmit data electronically to the manufacturer. Other modules help you locate parts, place fleet orders, manage inventory and other special functions. We currently offer the following OEM interfaces:

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• Enhancements prevail in INFO 5 Release 7.0
• eOrder Entry interfaces with INFO 5
• New Navistar emulation software offered
• Karmak offers several OEM modules

Enhancements prevail in INFO 5 Release 7.0

This release marks the first major enhancement release since March 1995

With more than 25 enhancements included with Release 7.0 of the INFO 5 Software Package, clients will definitely see several stand out.

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eOrder Entry interfaces with INFO 5

The INFO 5 Remote Order Entry system is nothing new. The existing module allows a client’s customers to use a PC with a modem to dial into the client’s AS/400 system and place parts orders.

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New Navistar emulation software offered

The introduction of G3 and G4 models creates need for new Macintosh emulation package.

In their parts departments, Navistar dealers typically have Macintosh PCs — called the Access System — designed by Navistar for a parts system interface.

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Karmak offers several OEM modules

INFO 5 clients can take advantage of several OEM interfaces available from Karmak. For more information on any of the following packages, call the INFO 5 Sales Department at 1-800-865-8991.

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