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Issue 4

January - February 2001

The purpose of Karmak Compass is to keep our customers informed of current activities within the Karmak family. This newsletter is designed for both technical and non-technical readers.

In This Issue:

What and When?
conferences, training and events		 Hot Tips
Legend, INFO 5


Whats's New at Karmak?
new products, enhancements, services and people in the news

About Karmak Compass


Did You Know?
All Customers, Legend, INFO 5

What and When?

Karmak Distributors' Conference 2001 - Downtown Marriott, St. Louis, MO, March 15-17, 2001 - .Check out the schedule of new and redesigned classes and workshops. Take advantage of our Help Desk for one-on-one sessions in Parts, Service, Accounting, and System topics. Also planned is a special presentation of Karmak's newest products. Sign up online now. 

Karmak Dealers' Conference 2001 - Renaissance Hotel-Airport, St. Louis, MO, Oct. 18-20,  2001

The Gateway to Your Profits

  Karmak Training Center

Check out the new 2001 schedules for Legend or INFO 5 workshops at the Karmak Training Center.

Regional training is now available for Legend customers at selected locations. February's schedule brings the Training Center to Sacramento, CA and Mexico City, Mexico. INFO 5 regional training is coming soon.

Upcoming Truck Industry Events
Check out our updated 2001 calendar, or submit a listing for your event.

What's New at Karmak?

Introducing Karmak Reporter 


The most requested Legend and INFO 5 reports made easier and better than ever.

INFO 5 General Release 7.0A enhancements

Release 7.0A of the INFO 5 software package is scheduled for release in the first quarter of 2001. The release contains fixes throughout various modules in the system, completion of the Native File Conversion process started in Release 6.0, and many enhancements. Some of the major enhancements are separated by module and listed here.

Continued >

INFO 5 CCS Payroll feature enhancements

The CCS Payroll feature of the INFO 5 System has been released with major revisions. Several fixes were made to the feature, along with the major enhancements listed here.

Continued >

TruckRealm.com receives kudos
TruckRealm.com, Karmak's Internet service for the heavy-duty truck industry, was featured in the September/October 2000 issue of Successful Dealer. The article titled "Web Sites: The Good, The Bad And The Ugly" praised TruckRealm.com's design and navigation, as well as the site's originality and quick downloading time. 

Click here to add your link to TruckRealm.com for free. In addition to thousands of industry links, TruckRealm.com offers free use of CrossMaster-HD® parts cross-referencing system and targeted banner advertising for heavy-duty businesses.

 
Mike Schien is Karmak's Salesperson of the Year
Mike Schien
Mike Schien
Regional manager Mike Schien was recently honored with Karmak's Salesperson of the Year award for the fiscal year 1999-2000. Mike cited his customer base sales as a significant factor in his success this past year. "I'm fortunate in that I have a lot of customers who continue to grow well beyond what most would consider the industry average growth rate of 5 to 10% annually."

Continued >

 

Karmak customers recognized

Does your company have news to share with other Karmak customers?  Use our Feedback Form to submit news items to Compass.

 

 

Did You Know?

Our focus is on you
by Richard Schien, President, Karmak, Inc.

For several months now, we have been focusing our Sales Department on building and maintaining stronger relationships with our existing customers. Hopefully, many of you have already seen the fruits of these initial efforts. I know some of you have because you have told me how pleased you are to have a Karmak sales person visit you without a special need or invitation. 

Richard Schien

Continued >

 

Sharpen your profit tools


Karmak consultants provide customers with the opportunity to expand their options for profitability.  Their in-depth knowledge of the Karmak system and heavy-duty truck industry will help you realize your full profit potential.  Our consultants are experts at:
  • Interpreting system processes and data
  • Analyzing how your system is being used
  • Recommending changes and implementation plans that will boost your bottom line

E-mail Bryan Horstman, or call him at 1-800-622-6311 for more information on consulting services.

 

Adding a branch: what you need to know

Thinking of adding a new branch location? Many Karmak customers have discovered there are things to consider that could make the difference between meeting your target date and missing that date. So here is a list of some of the most important things to cover before you get caught with your branch down.

Continued >

Legend warranty services provide comprehensive hardware support

Karmak offers reliable, cost-effective protection for your business system equipment after the initial warranty expires. 

Your benefits:

  • Simplify multi-vendor hardware support

  • Ensure expert coverage from highly trained service engineers

  • Reduce costly downtime--choose the response time that matches your business needs

Warranty options are available to cover:

  • Compaq equipment--choose from Basic or DECservice plans

  • Tally printers

  • Select non-Compaq equipment--including Micom, Cisco, and other communications and PC networking equipment and peripherals

 

Continued >

Magnetic media filing requirements for W-2 forms

Since tax year 1987, the Social Security Administration has required employers with 250 or more W-2 forms to file those forms on magnetic media. The filing deadline for tax year 2000 magnetic media is February 28, 2001.

Continued >

Hot TipsHot Tips

INFO 5 Tips

  • Did you know you can access G/L periods older than the prior year from Menu AGL07? Several options were added to the G/L Past Period Archive Menu (Menu AGL07) as part of Release 6.0, allowing you to access the G/L information from any previous year as long as that information still resides on your AS/400. For more information, see Chapter 10 of the G/L Manual.*

  • Tighten security with this tip. A command is available on the AS/400 to control when a user can and cannot sign on to the System. Enter CHGACTSCDE <CMD-4> on the Command Line.  

    You can now enter a user profile and specify the time and days the user is allowed to sign on to the System. You may limit the what the user has access to on the AS/400 by changing the user profile and entering *YES in the Limit Capabilities field. When the profile has this coding, the user can only execute menu options. They do not have authority to enter commands on the Command Line.

*To access this link, enter your Customer Confidential user name and password. To receive your user name and password, e-mail lbeachler@karmak.com.

Legend Tips

  • The Repair Order Status Code in Repair Order Entry/Processing (RS120) is used to define the state of the repair order. There are several reserved (pre-defined) status codes:
    C - Closed O - Open 
    H - On hold  I - Ready to invoice
    S - Sublet job/operation B - Holding for backordered parts

You are able to define up to nine status codes by using the file REPAIR:ROSTAT.DAT. 
The setting of Branch Option File line 126 determines whether you are prompted for a status code when creating a repair order.

  • You can request open repair orders by status code when scrolling in Repair Order Entry/Processing (RS120) and Request Repair Order Summary (RS180) to minimize the number of repair orders that you see.

  About Karmak Compass

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© 2001 Karmak, Inc.
One Karmak Plaza
P.O. Box 680
Carlinville, IL  62626