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Issue 9 |
November - December 2001 |
The purpose of Karmak Compass is to keep our
customers informed of current activities within the Karmak family. This newsletter is
designed for both technical and non-technical readers.
In This Issue:
What and When?

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Karmak Distributors' Conference 2002
Marriott
Downtown
St. Louis, Missouri
March
14-16, 2002
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More on
Karmak's 20th anniversary
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FOR 2002! In our 20th year of service, we are offering a
new
conference format to better meet
your needs. In response to repeated requests and in recognition of
the maturity of our WD users, the 2002 Distributors' Conference will
feature:
- Training classes for advanced users and
upper management (for beginning and intermediate training, see our Karmak Training Center
offerings)
- Featured industry speaker--"What Fleets Want"
by David Foster of Southeastern
Freight Lines
- Featured customer service speaker--"Positively
Outrageous Service" by T.
Scott Gross
- Roundtable discussions--talk with your
peers about how new technology can enhance business and increase
productivity
Plus much more! Look
for details soon.
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Karmak Home Page
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Karmak Training Center
These practical classes and hands-on workshops provide
an excellent opportunity to bring new employees up to speed or to
increase efficiency of more experienced staff members.
Legend
Come to our headquarters in Carlinville, Illinois, or attend a regional training session
in Portland, Oregon in February. Check out
the new Legend Training
Center schedule for 2002, which includes
our newest class--Accounting New Hire Training. If you are interested in a class that is not listed,
please contact Barbara Mitchell,
Manager of Training (1-800-252-7625). INFO 5
There's something for everyone in our INFO
5 Training Center schedule for 2002.
Come to Karmak's office in Springfield, Missouri, for
intensive training away from the daily distractions of your dealership.
If you don't see a class you would be interested in attending, please contact Jerry
Osborn, Manager of Support Services (1-800-865-8991).
Upcoming Truck Industry Events 
Check out our TruckRealm.com calendar of events updated for 2002.
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Karmak, Inc.: 20
years of growth, stability, and excellence
by J. Richard Schien,
President
Karmak, Inc. would like to take this opportunity to thank you, our customers. Thank you for choosing Karmak above all others and for making us 20 years strong! |

J. Richard Schien
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| On December 31st Karmak will have completed 20 years of providing innovative software solutions to the heavy-duty truck industry. Our continued growth in an industry plagued with sometimes-extreme economic trends illustrates just how strong of an institution we are.
We are solid in our beliefs that honesty and outstanding products are what you
want--not gimmicks and promises that never materialize. Our employees are solid in their dedication to Karmak. With over 30 employees who have been here for 8 years or more, we take pride in being a company that employees and customers are proud to call "theirs"!
Thank you for supporting us and allowing us to become the most successful software company in the industry. Your faith humbles us, your support flatters us, and your dedication makes us promise to work even harder to meet all of your needs in the next 20
years!
2001 Dealers' Conference
a success
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Each year for the past 16 years,
Karmak has offered our customers a user meeting packed with useful
information and profit-enhancing techniques. The 2001 Dealers'
Conference held in October was no exception.
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Relizon
prize winner
Carolyn Flynn of Kansas City Mack,
located in Kansas City, MO, won the DVD player given away
by Relizon at the 2001 Karmak Dealers' Conference. Carolyn
was very surprised to win, since she hasn't won a drawing
in years! Our congratulations to Carolyn, and we thank
everyone who took the time to put their names in the
drawing.
Continued
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Continued
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Here's what people had to say about our 2001 Dealers'
Conference:
"This was the most productive
day I've had in five years."
"We were able to focus on topics that we had little or no knowledge about--things that will help analysis of our
departments."
"Good information! The presentations were very well done.
The One-on-One was very beneficial."
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Karmak Home Page |
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Now available with KOLD (Karmak
OnLine Documents) for Legend
WEBBMAN simplifies everyday systems maintenance
With KOLD's WEBBMAN
module for Legend systems, anyone can perform daily system management tasks that keep your business running smoothly. This frees system managers for higher-level duties, reduces training time and costs, and helps make
your Systems Department more efficient and productive.
Basic maintenance can be performed through WEBBMAN's browser interface without the need for system manager access to a $ prompt, or knowledge of DCL commands. Take a closer look at how WEBBMAN makes quick work of common jobs.
Continued
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Karmak customers
recognized for excellence Congratulations
to the following Karmak users on receiving special recognition for
outstanding performance and customer satisfaction.
| Hunter
Peterbilt, Butler, PA - Legend
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Nashville Peterbilt, Antioch,
TN - INFO
5
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Rush Peterbilt Truck Center - Tulsa,
Tulsa, OK - Legend
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Allstate Peterbilt Sales &
Leasing,
South St. Paul, MN - Legend
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| 401 Mack,
Maidstone, ON - Legend
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Utica
Mack, Utica, NY - INFO 5 |
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- Mack Distributor of the Year, Northeast
Region
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Chicago Mack Sales & Service, Chicago, IL -
INFO 5
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Allentown Mack Sales & Service,
Inc., Allentown, PA - INFO 5
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- Mack Distributor of the Year, Central Region
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- Mack Mid-Liner Distributor of the Year
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Mack Truck Leasing, Allentown, PA -
INFO 5
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Chicago Mack Lease, Chicago, IL
- INFO 5
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- Mack Leasing System Member of the Year,
Northeast Region
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- Mack Leasing System Member of the Year,
Central Region
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Sonny
Merryman,
Inc., Lynchburg, VA - Legend
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Bunch Leasing, Charleston, SC - INFO 5
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- Mack Leasing System Member of the Year,
Southeast Region
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Does your company have
news to share with other Karmak customers?
Use our Feedback
Form to send it to Karmak Compass.
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Karmak honors top sales
staff
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Skrei is Karmak's Salesperson of the Year
Regional Manager Bill Skrei was recently honored as Karmak's Salesperson of the Year for the fiscal year
2000-2001. Bill came to Karmak's Sales team in1999 with extensive sales experience in other markets. Bill cited meeting customers in the field and learning the industry through them as important factors in his success. He also gave credit to the Karmak employees who support the Sales staff on a daily basis. "Every successful salesperson generally has a great team behind them," he said.
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Bill Skrei
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Continued
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President's Club 2001
Each year, Karmak recognizes its top sales
representatives and managers with the President's Club award. This year the honors went to (pictured below, from left): Jeff
Eudy, Eastern Area Manager; Chuck Hamel, Customer Sales Support, Eastern
Division; Don Davis, Manager of Sales Support;
Regional Managers Chris Merriam, Catherine Harms, Bill Roark, and Bill Skrei; and Duff
Bell, Western Area Manager.
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Legend Inventory
File Maintenance shortcuts
| Several keyboard shortcuts can
help you quickly move between routines in Inventory File
Maintenance (IN900). At the Part
prompt (top left corner of the screen) in the Add, Display,
Change, Part No Change, Delete, or Branch
Copy routines, entering the single-character option for another
routine will take you directly to that routine. This
eliminates the need to key through two screens to get the strip
menu at the bottom of the screen.
Continued
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Correcting an INFO
5 A/P
invoice or check batch posted into the wrong accounting period
If you accidentally post an A/P invoice
batch into the wrong accounting period, use the following steps to
correct the batch.
Continued
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Karmak Home Page
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About
Karmak Compass
This newsletter is designed to bring Karmak customers
useful information using the convenience and speed of the Web.
Use our Feedback Form to
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Subscriptions are free to all Karmak customers.
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© 2001 Karmak, Inc.
One Karmak Plaza
P.O. Box 680
Carlinville, IL 62626
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