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Issue 9

November - December 2001

The purpose of Karmak Compass is to keep our customers informed of current activities within the Karmak family. This newsletter is designed for both technical and non-technical readers.

In This Issue:

What and When?
conferences, training, and events
Hot Tips
Legend, INFO 5


What's New at Karmak?
updates, new products, services, and people in the news


About Karmak Compass

What and When?


Karmak Distributors' Conference 2002
Marriott Downtown

St. Louis, Missouri
March 14-16, 2002

More on Karmak's 20th anniversary

NEW FOR 2002!  In our 20th year of service, we are offering a new conference format to better meet your needs. In response to repeated requests and in recognition of the maturity of our WD users, the 2002 Distributors' Conference will feature:
  • Training classes for advanced users and upper management (for beginning and intermediate training, see our Karmak Training Center offerings)
  • Featured industry speaker--"What Fleets Want" by David Foster of Southeastern Freight Lines
  • Featured customer service speaker--"Positively Outrageous Service" by T. Scott Gross
  • Roundtable discussions--talk with your peers about how new technology can enhance business and increase productivity

Plus much more! Look for details soon.

 

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  Karmak Training Center

These practical classes and hands-on workshops provide an excellent opportunity to  bring new employees up to speed or to increase efficiency of more experienced staff members. 

Legend
Come to our headquarters in Carlinville, Illinois, or attend a regional training session in Portland, Oregon in February.  Check out the new Legend Training Center schedule for 2002, which includes our newest class--Accounting New Hire Training. If you are interested in a class that is not listed, please contact Barbara Mitchell, Manager of Training (1-800-252-7625).

INFO 5 
There's something for everyone in our INFO 5 Training Center schedule for 2002.  Come to Karmak's office in Springfield, Missouri, for intensive training away from the daily distractions of your dealership.  If you don't see a class you would be interested in attending, please contact Jerry Osborn, Manager of Support Services (1-800-865-8991).


Upcoming Truck Industry Events
Check out our TruckRealm.com calendar of events updated for 2002.


What's New at Karmak?


Karmak, Inc.: 20 years of growth, stability, and excellence
by J. Richard Schien, President

Karmak, Inc. would like to take this opportunity to thank you, our customers. Thank you for choosing Karmak above all others and for making us 20 years strong!


J. Richard Schien

On December 31st Karmak will have completed 20 years of providing innovative software solutions to the heavy-duty truck industry. Our continued growth in an industry plagued with sometimes-extreme economic trends illustrates just how strong of an institution we are. 

We are solid in our beliefs that honesty and outstanding products are what you want--not gimmicks and promises that never materialize. Our employees are solid in their dedication to Karmak. With over 30 employees who have been here for 8 years or more, we take pride in being a company that employees and customers are proud to call "theirs"!

Thank you for supporting us and allowing us to become the most successful software company in the industry. Your faith humbles us, your support flatters us, and your dedication makes us promise to work even harder to meet all of your needs in the next 20 years!


2001 Dealers' Conference a success

Each year for the past 16 years, Karmak has offered our customers a user meeting packed with useful information and profit-enhancing techniques. The 2001 Dealers' Conference held in October was no exception.

Renaissance Hotel-Airport St Louis

 

Relizon prize winner

Carolyn Flynn of Kansas City Mack, located in Kansas City, MO, won the DVD player given away by Relizon at the 2001 Karmak Dealers' Conference. Carolyn was very surprised to win, since she hasn't won a drawing in years! Our congratulations to Carolyn, and we thank everyone who took the time to put their names in the drawing.

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Here's what people had to say about our 2001 Dealers' Conference:

"This was the most productive day I've had in five years."

"We were able to focus on topics that we had little or no knowledge about--things that will help analysis of our departments."

"Good information! The presentations were very well done. The One-on-One was very beneficial."

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Now available with KOLD (Karmak OnLine Documents) for Legend
WEBBMAN simplifies everyday systems maintenance

With KOLD's WEBBMAN module for Legend systems, anyone can perform daily system management tasks that keep your business running smoothly. This frees system managers for higher-level duties, reduces training time and costs, and helps make your Systems Department more efficient and productive.

Basic maintenance can be performed through WEBBMAN's browser interface without the need for system manager access to a $ prompt, or knowledge of DCL commands. Take a closer look at how WEBBMAN makes quick work of common jobs.

Continued >

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Karmak customers recognized for excellence

Congratulations to the following Karmak users on receiving special recognition for outstanding performance and customer satisfaction.

 

Hunter Peterbilt, Butler, PA - Legend Nashville Peterbilt, Antioch, TN - INFO 5
  • Peterbilt Dealer of the Year, Northeast Region

  • Peterbilt Medium Duty Dealer of the Year

 

  • Peterbilt Dealer of the Year, Southeast Region

  • Peterbilt Red Oval Pre-Owned Truck Dealer of the Year

Rush Peterbilt Truck Center - Tulsa
Tulsa, OK - Legend
Allstate Peterbilt Sales & Leasing
South St. Paul, MN - Legend
  • Peterbilt Dealer of the Year, Midwest Region

  • Peterbilt Dealer of the Year, Great Lakes Region

401 Mack, Maidstone, ON - Legend Utica Mack, Utica, NY - INFO 5
  • Mack Canadian Distributor of the Year

  • Mack Distributor of the Year, Northeast Region
Chicago Mack Sales & Service, Chicago, IL - INFO 5 Allentown Mack Sales & Service, Inc., Allentown, PA - INFO 5
  • Mack Distributor of the Year, Central Region
  • Mack Mid-Liner Distributor of the Year
Mack Truck Leasing, Allentown, PA - INFO 5 Chicago Mack Lease, Chicago, IL - INFO 5
  • Mack Leasing System Member of the Year, Northeast Region
  • Mack Leasing System Member of the Year, Central Region
Sonny Merryman, Inc., Lynchburg, VA - Legend Bunch Leasing, Charleston, SC - INFO 5
  • Thomas Built Buses 2001 Dealer of the Year - three-time winner

  • Thomas Built Buses Gold Dealer Status -  13th consecutive year

  • Mack Leasing System Member of the Year, Southeast Region

Does your company have news to share with other Karmak customers?
Use our Feedback Form to send it to Karmak Compass.

 

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Karmak honors top sales staff

Skrei is Karmak's Salesperson of the Year 

Regional Manager Bill Skrei was recently honored as Karmak's Salesperson of the Year for the fiscal year 2000-2001. Bill came to Karmak's Sales team in1999 with extensive sales experience in other markets. Bill cited meeting customers in the field and learning the industry through them as important factors in his success. He also gave credit to the Karmak employees who support the Sales staff on a daily basis. "Every successful salesperson generally has a great team behind them," he said.

 


Bill Skrei

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President's Club 2001

Each year, Karmak recognizes its top sales representatives and managers with the President's Club award. This year the honors went to (pictured below, from left): Jeff Eudy, Eastern Area Manager; Chuck Hamel, Customer Sales Support, Eastern Division; Don Davis, Manager of Sales Support; Regional Managers Chris Merriam, Catherine Harms, Bill Roark, and Bill Skrei; and Duff Bell, Western Area Manager.

 

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Hot Tips


Legend Inventory File Maintenance shortcuts

Several keyboard shortcuts can help you quickly move between routines in Inventory File Maintenance (IN900). At the Part prompt (top left corner of the screen) in the Add, Display, Change, Part No Change, Delete, or Branch Copy routines, entering the single-character option for another routine will take you directly to that routine.  This eliminates the need to key through two screens to get the strip menu at the bottom of the screen. 

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Correcting an INFO 5 A/P invoice or check batch posted into the wrong accounting period

If you accidentally post an A/P invoice batch into the wrong accounting period, use the following steps to correct the batch.

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  About Karmak Compass

This newsletter is designed to bring Karmak customers useful information using the convenience and speed of the Web.

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© 2001 Karmak, Inc.
One Karmak Plaza
P.O. Box 680
Carlinville, IL  62626