Welcome to Karmak Compass, our e-newsletter designed to make it easier for our customers to stay up to date on the latest news from Karmak. Be sure to subscribe to keep updates coming to your inbox. See About Karmak Compass for additional details.
August 12, 2010
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Two Weeks Left to Register for the Karmak Technology Conference & Expo 2010 October 12-15, 2010 Hilton St. Louis at the Ballpark, St. Louis, MO Learn new ways to leverage technology to survive and thrive in today's environment.
Details: Visit our Conference website for agenda, registration, and hotel information. Room Reservations: Visit the Hilton St. Louis Online Booking site or call the hotel directly at 314-421-1776 to receive the Karmak rate while rooms are still available. |
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July 2, 2010
Karmak Technology Conference & Expo 2010
October 12-15, 2010
Hilton St. Louis at the Ballpark, St. Louis, MO
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Guest Speakers
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May 27, 2010
New Webinars Offer Valuable, Cost Effective Training Options | |||
Learn to use your Karmak system more
effectively with our new lineup of Webinars. This quarter, take
advantage of the following
FREE sessions:
Click a link below for the complete schedule:
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Sign Up TodayClasses start in July and space is limited. To reserve your space, reply to this message or contact Jessica Vetter, Training Coordinator, at or 800-252-7625. You may also register in the Training section of our Customer Confidential website.
Unable to attend scheduled Webinars? These and many more training sessions can be scheduled at your request. See the Training section of our Customer Confidential website for details. | ||
![[PDF]](http://www.karmak.com/images/pdficon_small.gif){kind=small}
Legend
Training Schedule
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INFO 5
Training Schedule
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May 3, 2010
Karmak Recognized for Excellence in Email Communications
The award recognizes companies that excel at building strong relationships with their customers through email marketing and are passionately committed to following best practices to improve their customer communications. |
We Want Your FeedbackHow can we improve this newsletter or other communications? Use our online Feedback Form to send us your comments or suggestions. We appreciate your input!
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April 29, 2010
Karmak to Teach at NADA University Parts Management Class | ||
Karmak will participate in
the following NADA-ATD Learning Hub seminar, providing dealers with advanced
education to enhance business
performance.
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Sign Up TodayVisit NADA's website for more information and online registration. This class is limited to 30 seats only. Tuition is $1,850 per person for NADA members and non-members.
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This seminar offers hands-on
training using your dealership's
information for an in-depth look into your Karmak Parts Inventory
system.
Visit these websites for more information on National Automobile Dealers Association (NADA) or American Truck Dealers Association (ATD). | ||
April 13, 2010
ProfitMaster Training is Coming to Denver in JuneThe Karmak Training Center is pleased to bring the following ProfitMaster Regional Training classes to the Denver, Colorado, area. ProfitMaster Sales Management Training
- June 14-15, 2010 Join us for two days of in-depth training at the Cambria Suites, just 10 minutes from the Denver Airport. These sessions are ideal for getting started or improving efficiency on these ProfitMaster modules. Click the link below for the class agenda, hotel information, and registration information: |
Sign Up TodayEnrollment in Regional Training is limited. Register by May 14, 2010, to reserve your space. Contact Jessica Vetter at 800-252-7625 or for additional information.
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More Training Options
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Karmak Technology Conference & Expo 2010 |
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Surpass
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Succeed
Visit our Conference website for attendee bonuses and additional information. |
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March 31, 2010
INFO 5 Version 7.3A is now in general release. For important information regarding the Version 7.3A Update procedures, please click here.
Download the INFO 5 Version 7.3A Enhancements list for highlights of this release.
If you have any questions regarding the 7.3A update process, or if your system does not meet the minimum requirements for Version 7.3A, feel free to contact the INFO 5 Application Support Department at i5app-support@karmak.com or 800-865-8991.
March 8, 2010
In order to improve our Customer Support services, we’ve made it easier to reach our Support Representatives after normal business hours with a new phone option.
When you call our general 800 Support lines between 5:30 p.m. and 7:00 a.m. Central Time on weekdays, or all day weekends and holidays, you will hear a pre-recorded message. At any time during this message, you may now enter the 4-digit extension of the Karmak Representative to which you wish to speak. Your call will be transferred directly to that Representative (if available) or to his or her voicemail (if unavailable). If unavailable, and you leave a voicemail, the Representative will return your call as soon as possible on the next business day.
To ensure that your support needs are met, we have staff available for emergency calls at all times. Simply remain on the line and choose the available options to reach an on-call after-hours Support Representative.
Please be aware that calls received outside of your call window will be considered after hours support and will be billed at the after hours or holiday support rate, as indicated in the pre-recorded message when you call.
Your call window depends on your company’s particular Support plan. For details on your Support plan, please contact Karen Zwicker at or 800-252-7625 from the United States, 800-527-6252 from Canada, and 011-217-854-4721 from Mexico.
If you have any questions, please call me at one of the numbers above, or send email to .
Sincerely,
Lloyd Healy
Director of Customer Support
Karmak, Inc.
February 23, 2010
Training UpdateNew Webinars and Regional Classes Our new training schedule will help you get more out of your Karmak system with convenient Webinars and in-depth ProfitMaster classes at a regional location to be announced soon. This quarter, we are offering the following FREE Webinars:
Click a link below for the complete schedule:
Sign Up Today! Classes start in April and space is limited. Sign up by replying to this message or contacting Jessica Vetter at or 800-252-7625. You may also register in the Training section of our Customer Confidential website. |
Registration is Still Open for Accounting Training in GeorgiaSign up by March 5 to reserve your space in one of these regional training classes:
Controller/Office Manager Training
for Legend March 22-23, 2010 Savannah, GA Click the link below for complete details: Controller/Office Manager Regional Training - March 2010 To sign up, or for more information, contact Jessica Vetter, Training Coordinator, at 800-252-7625 or . |
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Free ProfitMaster Video Tutorials The latest release of our ProfitMaster 2.0 Video Tutorials is now available on CD at no charge. This release includes more than 50 new and updated tutorials on Sales or Service Management topics. Download the complete tutorial list: ProfitMaster 2.0 Video Tutorials - Release 2 Take a look at a brief sample:
To request your ProfitMaster 2.0 Video Tutorial CD, contact Jessica Vetter at 800-252-7625 or . |
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February 5, 2010
Improve Accounting Efficiency with In-Depth Training in Georgia this MarchWhat — Controller/Office Manager Training Classes for Legend and INFO 5 When — March 22-23, 2010 — 8:00 a.m.-5:00 p.m., with lunch provided Where Savannah, Georgia — Holiday Inn Hotel & Suites Savannah Airport Why — Whether you're new to the Karmak system or an experienced user, you'll gain the skills to perform vital accounting functions more efficiently. Learn the tools and techniques available to help your business run smoothly. Join the Karmak training team and other Karmak users for intensive training away from the distractions of your business. Sign Up Today — Enrollment is limited. Register by March 5, 2010, to reserve your space. Click the link below for class and registration information or contact Jessica Vetter, Training Coordinator, at 800-252-7625 or . You may also register on the Training section of our Customer Confidential website.
Room Reservations — For overnight accommodations, please contact the hotel directly at (912) 330-5100 and ask for the Karmak Block, or visit the Holiday Inn Reservation website for online booking at the Karmak rate. |
January 27, 2010
Automated Communications Software Recognized for Innovation and Effectiveness
Karmak, Inc., is pleased to announce that its Client Talk automated communications software has been selected by the editors of Heavy Duty Aftermarket Journal (HDAJ) as one of the Top Five 2010 Aftermarket Products. The award, which was presented on January 21 during the Heavy Duty Aftermarket Week 10 in Las Vegas, recognizes products for their innovation and contribution to truck dealers, distributors, and aftermarket sales organizations.
According to a news release recently issued by HDAJ, "Karmak stood out for the development of Client Talk, a software solution to help heavy-duty parts and service operations. The application works by sending e-mail notification to customers when important business activities happen. Addressing an important issue raised by the Technology and Maintenance Council of the American Trucking Associations, the communications tool fulfills the need to keep trucking dispatch fully informed of the progress of repairs."
Client Talk improves communications by automatically notifying customers when their service work is completed or when their backordered parts have arrived. E-mail alerts can be customized with customer-specific messages that can enhance parts and service sales. Client Talk is fully integrated with the parts and service modules of Karmak's business management systems.
"We greatly appreciate the recognition for our Client Talk solution by Heavy Duty Aftermarket Journal," said Bill Healy, President and CEO. "For over 25 years, Karmak has delivered high-quality products and services that meet the specific needs of the heavy-duty industry. Client Talk is an example of our commitment to providing our customers with innovative solutions that they depend on to remain competitive."
Visit the Client Talk web page for more information.
About
Karmak CompassThe purpose of Karmak Compass is to keep all our customers informed of current activities within the Karmak family. This newsletter is designed for both technical and non-technical readers.
To subscribe, update your e-mail address, or view our privacy policy, use our Subscription page. Subscriptions are free to all Karmak customers. To unsubscribe, click the Safe Unsubscribe link in your Compass e-mail message. Use our Feedback Form to send us suggestions, comments, or news items for publication.
For more information, including how to update your profile, download our information sheet, below.
Mark Martincic,
Professional Advisor with Keith Ely and Associates, presents Production and Profits: Optimizing the Service Department. Mark has helped hundreds of dealerships and independent shops improve processes, customer retention, and profits.
Kevin
Remde, IT Pro Evangelist with Microsoft, presents Office 2010
Overview for IT Pros and
Microsoft and the State of Virtualization.
Kevin shares new solutions and technologies in his “Full of I.T.” blog and has delivered many
top-scoring TechNet events and webcasts.
Karmak
has received a 2009 All-Star Award for meeting best-practice standards for the use of email marketing
throughout 2009 from Constant Contactฎ,
Inc., a leading provider of email marketing, event marketing, and online survey tools.
