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Issue 11 |
March - April 2002 |
The purpose of Karmak Compass is to keep
all our
customers informed of current activities within the Karmak family. This newsletter is
designed for both technical and non-technical readers.
In This Issue:
What and When?
New
Legend Distributor Meetings
Make the most
of your time and money while keeping up-to-date with Karmak
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| Karmak Legend distributor customers can now meet with
Karmak executives at industry meetings at no extra cost. Learn more
about our new products and services, view product demonstrations, and
visit with Karmak executives at meetings held in conjunction with the
following events: |
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- CFS Executive Meeting, Las Vegas, NV
- April 28, 2002 - 9:30-11:30 am
- HDDA 2002 Heavy Vehicle Aftermarket
Symposium, Rosemont, IL -
May 8, 2002 - 12:30-2:30 pm
- HDDC 18th Annual Business Conference,
St. Andrews by-the-Sea, New Brunswick - June 1, 2002 - 4:30-6:30 pm
Attendance
at Karmak Distributor Meetings is free of charge. If you are interested in attending, please contact Crystal
Boston (1-800-622-6311 ext. 2749).
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Karmak
Dealers' Conference 2002
Marriott
Downtown
St. Louis, Missouri
October
23-25, 2002
Look
for details on our new format soon
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Karmak Home Page
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 Karmak Training: Legend
- INFO 5 - ProfitMaker
Legend
The Legend Training
Center schedule is now available for spring and summer sessions. Our
varied course selection includes regional training in Columbus, OH, and Nashville,
TN. For
information on additional training opportunities, contact Lari
Kaburick (1-800-252-7625). INFO 5
The updated INFO
5 Training Center schedule includes several new offerings. New
hire training sessions for accounting, service writer, and counter
personnel have been added, as well as workshops on
service management, parts management, and general ledger.
We are also pleased to bring
regional training to Baltimore, MD this month. Contact
Heather Gardner for more information
or to sign up for Training Center workshops (1-800-865-8991). ProfitMaker
Are you getting the most out of your
ProfitMaker system? Phone and on-site training sessions are tailored
to suit your needs and designed to keep your business running efficiently.
Visit the ProfitMaker
Updates website or contact Barbara Mitchell,
(1-800-252-7625) for details.
Upcoming Truck Industry Events 
Check out our TruckRealm.com calendar of events updated for 2002.
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| INFO 5
ProfitMaker interface |
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Karmak is pleased to announce that ProfitMaker
now interfaces with the INFO 5 business system.
ProfitMaker allows your customers to:
- track
parts inventory
- calculate purchase orders
- track labor and parts
for repaired units
- bill out parts and repair invoices
- generate
more than 80 management reports with many options
- send orders
electronically to your AS/400. This makes you their easiest source
of supply, potentially increasing your market share.
- create a list
of parts they want to check and ask ProfitMaker to send the list
to your INFO 5 system, which will respond with that customer's
price and indicate if the parts are available. Once the parts are
invoiced on the Karmak system, the customer can pick up an
auto-receiving file with prices and descriptions that are then
updated in ProfitMaker.
- interface QuickBooks 2001 to ProfitMaker
For more information visit the ProfitMaker
website. You may also
contact Kim Scott in the INFO 5 Sales Department
(1-800-865-8991).
| Legend
spring WD Conference a success
The new format at last month's WD
Conference was deemed a success by the customers and
employees in attendance. The conference, which was held
March 14-16 at the Downtown Marriott in St. Louis, Mo.,
featured industry experts speaking on a variety of topics.
In addition, the Legend system classes were targeted
toward advanced users, and roundtable discussions Friday
afternoon centered around how newer technologies could
help customers carry their businesses into the future.
Continued
>
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Chuck Scahill (left)
presents Richard Schien with a plaque for his 20 years of
service during the 2002 Karmak Distributors' Conference.
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ProfitMaker 1.1.6
update
The ProfitMaker 1.1.6 patch is now
available. This patch updates and repairs versions 1.1.3 through
1.1.5. You may download it for free from the ProfitMaker Updates website.
QuickBooks users: If you have already loaded the 1.1.6
patch off the Internet and see a blue screen regarding the demo
version of LinkBook, please call ProfitMaker Support
Group at 1-866-452-7625 and have them walk you through the installation
procedure.
New
ProfitMaker
support options
Annual support contracts are now available for
ProfitMaker users. Monthly and annual billing options offer
convenience and savings over per-minute charges. Contact Barbara
Mitchell (1-800-252-7625) for more information. All ProfitMaker
support calls are billed at 2.06/minute in the absence of a phone
support contract.
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Karmak Home Page |
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Karmak customers
win dealership honors Congratulations
to the following Karmak INFO 5 clients on recent awards:
- Kenworth Dealer of the Year: Edmonton Kenworth -
Edmonton, Alberta
- Kenworth Gold Award Winners:
- Sahling Kenworth - Kearney, Nebraska
- Truck Enterprises - Roanoke, Virginia
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Does your company have
news to share with other Karmak customers?
Use our Feedback
Form to send it to Karmak Compass.
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Did You Know?
eCommerce
step-by-step for Legend
and INFO 5
systems |
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| Karmak's eCommerce
software allows you to easily exchange documents with suppliers
and customers via the Internet through exchange services such as
Corcentric,
DIcentral
or HDeXchange.
But just what does that mean for your bottom line?
The eCommerce
section of Karmak's website breaks down the recommended
steps for implementing eCommerce in non-technical terms, and
explains their direct benefits to your business. The site
provides an overview of Karmak's eCommerce module, eCommerce
with suppliers, and additional options including price updates
from suppliers, Vendor Managed Inventory, and eCommerce with
customers. Click
here to find out how eCommerce can take cost out of the
supply chain. For more information on Karmak's eCommerce module,
contact your Karmak Sales Representative.
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Legend
- Using A/P special codes
- You can use the Special Code field
in Accounts Payable Entry (AP100) to group any vendor
invoices for tracking total costs related to some project. For
example, costs related to hosting an open house may come from
a variety of vendors and be recorded to different expense
accounts - such as advertising, travel and entertainment, or
janitorial expense. By coding these invoices when they are
entered, you will receive a summary by special code at
month-end, allowing you to track common costs for this
project.
INFO
5 -
Changing unit number
on a work order
- You can easily change a unit number
attached to a work order by using the Option U next to
the work order on the main work order processing screen.
Clients often call Support looking for a quick way of changing
the unit number on a work order. The description next to the U
is "WO Equipment" so perhaps users forget that
"Equipment" means "unit" and they don't
attempt this. Turns out those clients are in the habit of
zeroing out the repair order, billing it for $0 and then
opening a new work order. The U option is a much more
efficient way to correct this problem.
- submitted
by Rayne Pope
ProfitMaker
- Setting up assemblies
- Q: Can I set up
assemblies in ProfitMaker?
A: You can set up a Repair Task that has a Parts
List with the assembly parts attached to it. ProfitMaker
will then update inventory with the parts and quantities on
the list. However, if you want to sell multiples of this
Repair Task you would have to add it multiple times to the
Repair Order. Another solution is to set up a list of
the assembly parts in the comments section of the Parts
Maintenance window. However, the list is just for
reference and does not automatically update inventory. You
would still need to enter each part with a quantity when
creating a Sales Order or a Repair Order.
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About
Karmak Compass
This newsletter is designed to bring Karmak customers
useful information using the convenience and speed of the Web.
Use our Feedback Form to
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© 2002 Karmak, Inc.
One Karmak Plaza
P.O. Box 680
Carlinville, IL 62626
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