The purpose of Karmak Compass is to keep all our customers informed of current activities within the Karmak family. This newsletter is designed for both technical and non-technical readers. 

In This Issue:

	What and When? conferences: Legend/INFO 5 Dealers training: Legend, INFO 5, ProfitMaker events		Important notice for ProfitMaker users Updating Windows components
	What's New at Karmak? New for Legend, INFO 5, & ProfitMaker 50% off eCommerce for Legend & INFO 5, ProfitMaker update, INFO 5 update,  Legend update, people in the news		Hot Tips ProfitMaker, INFO 5
			About Karmak Compass

What and When?

What's New at Karmak?

ProfitMaster introduced at ATD Preview of Sales Management module a resounding success

Attendees of the American Truck Dealers Convention held at Las Vegas in April were treated to special preview demonstrations of Karmak’s new ProfitMaster Sales Management module. ProfitMaster is a unique Windows-based program that will work with Karmak Legend, INFO 5, and ProfitMaker systems. Sales Management is the first of several modules planned for the ProfitMaster series.  Continued> Karmak Software at a Glance   LEGEND INFO 5 PROFITMAKER PROFITMASTER Sales Management Stand-alone system or add-on module: Stand-alone Stand-alone Stand-alone Add-on module Base package runs on: Compaq AlphaServer IBM AS/400 Microsoft Windows Microsoft Windows Fully integrated with: ProfitMaster Sales Management ProfitMaster Sales Management ProfitMaster Sales Management Legend, INFO 5, ProfitMaker Integrated for electronic ordering/transfers with: ProfitMaker, eCommerce exchanges, OEMs ProfitMaker, eCommerce exchanges, OEMs Legend, INFO 5 Same as base package Top of Page Karmak Home Page Bar code forms now available for ProfitMaker users For ProfitMaker users who wish to use bar code time entry, two scanning forms that allow ProfitMaker to create bar codes are available on request. Call ProfitMaker Support at 1-866-452-7625 to request bar code forms.  See the Tips section for bar coding and other ProfitMaker tips. Special pricing on eCommerce for Legend and INFO 5   We are offering 50% off eCommerce license and installation fees to Legend and  INFO 5 customers who have a full-time Internet connection to their Karmak business system that allows Telnet access by our Systems Department. Karmak’s eCommerce module lets you easily exchange documents with suppliers and customers via the Internet through exchange services such as Corcentric, DIcentral, or HDeXchange. A dedicated Internet line to your Karmak system offers these additional benefits: Faster access to anything on the Internet Improved Karmak support Several support people can be on your system at one time No need for a dial-up support line 50% discount on any or ALL eCommerce license and installation fees  There’s never been a better time to start taking advantage of eCommerce technology. Contact your Karmak Sales Representative, or call 1-800-622-6311 today! Top of Page Karmak Home Page INFO 5 Release 7.1 enhancements Release 7.1 of the INFO 5 software package is scheduled for general release in the summer of 2002. Clients must have upgraded to Release 7.0B prior to loading 7.1. This release contains fixes to various modules, as well as several enhancements. A few of those are listed here by module. Continued> Legend Version 5.7 update Legend Version 5.7 is scheduled for release this summer. This latest release has been enhanced with many new features, including those listed here by the departments they will most benefit. Continued> You must have upgraded to V.5.6 prior to loading V.5.7. To order your upgrade, contact Jamie Skinner (1-800-252-7625) New Legend Payroll option The current Legend Payroll software will no longer be enhanced and will be retired as of December 31, 2002. Karmak will support an interface to the Abra Payroll package that will allow a general ledger download from Abra; however, this is the only interface to Abra Payroll that will be offered. Should you choose to follow our lead to the Abra Payroll package, you will work directly with Best Software regarding support for their product. We are in the final phase of beta testing the general ledger interface, and testing is scheduled to be complete no later than June 30, 2002. Karmak has partnered with Best Software, a leading developer of human resources solutions, to integrate the Legend system with Best's Abra® Payroll package. This integration allows Legend customers to take advantage of one of the most comprehensive and flexible payroll systems available, as well as the entire Abra Suite® of personnel management programs. Abra Payroll is a tested, stand-alone product that provides several advantages over the Legend Payroll module, including tracking of multiple jobs and projects per employee, customized check and form printing options, check reconciliation by spreadsheet view and check sort options, built-in government forms, quarterly tax updates, IRS electronic filing compliance, and more.  For more information on Abra Payroll, visit the Best Software website, or contact your Karmak Regional Manager. Update Nov. 2002 - Please contact Susan Saunders at Delphia Consulting (641-749-2762) for information on Best software setup and training. Top of Page Karmak Home Page Legend Truck Pride Stock Order Download via Internet The Legend Truck Pride Stock Order Download interface now has the ability to send data via the Internet. The new program interfaces with Truck Pride's recently introduced product called IWD (Independent Warehouse Distributors) Link. This is the latest in a series of on-going improvements we've made to the interface since we began offering it in 1997. Now orders are sent to an AutoPower-managed system and then forwarded on to HDeXchange. The new process offers smoother transfers to help distributors meet Truck Pride's electronic ordering requirements, save time, and reduce errors. Beta testing of the new interface is progressing smoothly, and current customers with Internet connections will be migrated soon. Contact your Karmak Sales Representative for more information. Top of Page Karmak Home Page

Karmak customers recognized Congratulations to the following Karmak customers on recent industry honors:
Truck Parts & Service Distributor of the Year finalist: Midwest Wheel Companies, Des Moines, IA  Truck Parts & Service Distributor of the Year semi-finalists: Keller Truck Parts/Equipment, Baltimore, MD Potter Webster Company, Portland, OR Power Train Service, Inc., Indianapolis, IN Robertson Fleet Service, Dallas, TX	Truck Parts & Service Distributor of the Year nominees: Interstate Parts & Equipment, Spokane, WA Page Brake Warehouse, Salt Lake City, UT PTO Sales & Service, La Mirada, CA Scientific Brake & Equipment, Saginaw, MI Springfield Brake Co., Springfield, MO Superior Distributors, Elmwood, NJ TransAxle Corp., Cinnaminson, NJ Truck Service Inc., Indianapolis, IN* UAP Inc., Longueuil, Quebec Western Michigan Fleet Parts, Inc., Zeeland, MI
*Correction: We regret that Truck Service Inc.'s location was incorrectly listed on page 2  of the June 2002 Karmak News.  Their correct location is shown above.
Does your company have news to share with other Karmak customers? Use our Feedback Form to send it to Karmak Compass.
Top of Page	Karmak Home Page

Dennis Prigoda rejoins Sales team

Dennis Prigoda

Dennis Prigoda recently rejoined Karmak as the Regional Manager for Central and Eastern Canada. Previously with Karmak’s Sales Department for more than five years, Dennis left in 2000 to pursue an entrepreneurial opportunity. His experience in the heavy-duty industry spans more than a quarter century, including executive positions with Navistar International, DaimlerChrysler, and Freightliner. He was named Karmak’s Salesperson of the Year in 1997. Dennis covers the Canadian provinces of New Brunswick, Price Edward Island, Newfoundland (including Labrador), Nova Scotia, Quebec, Northwest Territory, Saskatchewan, Manitoba, and Ontario.

Karmak names new consultants, manager
Russ Bishop recently became Karmak’s newest Systems Consultant.  For more than 13 years, Russ has been serving Legend customers in systems and installations, support, and training, most recently as the Manager of Systems and Communications.  His customer service skills and extensive knowledge of systems and hardware earned him Employee of the Year honors in 1999.		Russ Bishop
Mike Root	Mike Root was promoted to Manager of Systems and Communications.  Mike joined Karmak as a Legend Parts & Service Trainer in early 1999, after retiring from a career in the US Army.  Mike brings with him 17 years of management experience and now oversees a team of 11 systems, installation, and communications specialists.
Lynn Lessak	Lynn Lessak joined Karmak in May as the new INFO 5 Applications Consultant. Lynn has many years of experience and expertise in the truck industry, including 12 years at an Ohio truck dealership and 13 years at Mack Sales of South Florida, now known as Nextran. Lynn’s strengths lie in many areas of INFO 5, and she is “excited to be on this end of the business.” For information on Legend and INFO 5 consulting services, contact Bryan Horstman (1-800-622-6311).
Announcing the retirement of Clay Barnes By Deb Davis
After 22 years, Clay Barnes is retiring from Karmak.  I think that it is fair to say that all INFO 5 clients have met or spoken to Clay at one time or another when calling in for support. He is knowledgeable in many areas from accounting to programming, and is a pro at merging multiple general ledgers. Continued>		Clay Barnes

  Important notice for ProfitMaker users

Update Windows components to ensure smooth operation

Microsoft frequently updates different versions of the Windows operating system and these updates are available free of charge to Internet users. Karmak recommends that ProfitMaker users check for updates periodically by going to the Start menu, and clicking Windows Update. When the Microsoft Windows Update page appears, select Product Updates. Downloading the Critical Updates will update the version of Windows you are running, and improve your PC and ProfitMaker performance.

Microsoft Data Access Components (MDAC) are often overlooked when updating your ProfitMaker computers. Follow these steps to update your MDAC files (you will need administrative privileges if you are running Windows NT or 2000):

Remember when updating your Windows and MDAC files, to update all the computers on your network to avoid receiving error messages.

Top of Page

Karmak Home Page

Hot Tips
ProfitMaker Bar Code Time Entry Replacing your server Running reports	INFO 5 Credit with Miscellaneous Keyword Rental & Lease contract not displayed
ProfitMaker Tips    Bar Code Time Entry Make sure the Labor Time Entry program is open when using the bar code gun so employees can verify that they are clocking onto the open repair orders.   Replacing your server If you decide to replace your ProfitMaker server, Karmak recommends that you name your new server the same as the old server to avoid renaming the existing paths that ProfitMaker and QuickBooks use on your network. If you change the name of your server or add a new computer to the network, you will need to re-map the System DSN to point to the new desired targets. Please call ProfitMaker Support at 1-866-452-7625 to have our support group attach the database to your new server.   Running reports When you are viewing a report in ProfitMaker, be sure to point your cursor on the fields that you would like more information on. If a magnifying glass appears, you can double-click on that object to see an expanded view with additional information on that section. When running reports that access the Cost of Goods Sold, remember to select Replacement as your Cost of Goods Sold method if you are operating on a replacement system. The default in the reports is for Average costing. This can reflect a significant change in your profit margin from sales. To determine if you are using Average or Replacement cost, go to the ProfitMaker System Setup, and then select Accounting Interface. If Use Average Cost is checked, then you are operating on Average Cost of Goods Sold. If this selection is unchecked, you are operating on a Replacement Cost of Goods Sold system. Top of Page Karmak Home Page INFO 5 Tips   Credit with Miscellaneous Keyword Follow these steps when the program will not let you do a credit involving a Miscellaneous Keyword:  Check your setup steps by going to MENU AODSYS Option 19 Maintain Misc. Charge Records. Enter the keyword and look at the Returnable Code field. It is more than likely set to N.  Enter Y to correct this problem.   New Rental & Lease contract not displayed When looking at your Edit Listing for your Rental and Lease billing run, you see that a new contract that you have entered is not displayed:  Select Menu ALEASE Option 1 Maintain Contracts/Reservations. Enter the contract number and type. Press ENTER and then CMD-3 for Contract.  Verify that the contract has the same billing group that you selected on your billing run. - submitted by Deb Davis Top of Page Karmak Home Page   About Karmak Compass This newsletter is designed to bring Karmak customers useful information using the convenience and speed of the Web. Use our Feedback Form to send us suggestions, comments, or news items for publication. To subscribe, update your e-mail address, or unsubscribe, use our Subscription page. Subscriptions are free to all Karmak customers. Top of Page Karmak Home Page
© 2002 Karmak, Inc. One Karmak Plaza P.O. Box 680 Carlinville, IL  62626