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Issue 13

July - August 2002

The purpose of Karmak Compass is to keep all our customers informed of current activities within the Karmak family. This newsletter is designed for both technical and non-technical readers. 

In This Issue:

What and When?
conferences: Legend & INFO 5 Dealers
meetings: Legend Distributors 
training: Legend, INFO 5, ProfitMaker
events
Hot Tips
Legend, ProfitMaker
Did You Know?
Legend tracks delivery profitability
What's New at Karmak?
Legend, INFO 5, people in the news
About Karmak Compass

What and When?

Karmak - 20 Years of Service and ExcellenceLegend & INFO 5 Dealers sign up online for the ALL NEW
2002 Karmak Dealers' Conference
Marriott Downtown
St. Louis, Missouri
October 23-25, 2002

Conference highlights include:

Featured industry speaker:

  • "What Fleets Want" by Lee Long of Southeastern Freight Lines

Keynote speaker:

  • "Operation Pull" by Frank Halbert
    Pulling customers to your business, developing a successful sales system, and motivating employees.
Technology Update and Roundtable discussions with industry specialists, experienced Karmak users, and key Karmak personnel:
  • KOLD (Karmak Online Documents)
  • Internet with Al Crews of CRTS, Inc.
  • Customer Relationship Management with Andrew Van Veld of Expanse
  • eCommerce
  • Consulting
Plus training for advanced users and upper management, Help Desk appointments, 
OEM breakouts, a new Executive Track, and much more!  

Sign up today to reserve your space. Click here for complete details

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New Legend Distributor Meetings

Karmak Legend distributor customers can now meet with Karmak executives at industry meetings they may already be attending. Learn more about our new products and services, view product demonstrations, and visit with Karmak executives at meetings held in conjunction with the following events:

  • NWRA Executive Meeting, Banff, Alberta, Canada, September 15, 2002 - 12:30-2:30 pm - Lunch starting at noon
  • NTDA Convention, Westin Harbour Castle, Toronto, Canada, 
    September 18, 2002 - 12:30-2:30 pm - Lunch starting at noon
  • SSA Convention, Hollywood (Ft. Lauderdale), Florida, October 11, 2002 - 3:00-5:00 pm - Refreshments starting at 2:30 pm

Attendance at Karmak Distributor Meetings is free of charge. If you are interested in attending, please contact Crystal Boston (1-800-622-6311 ext. 2749).

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  Karmak Training: Legend - INFO 5 - ProfitMaker

Legend
The Legend Training Center schedule is now available for classes through the end of 2002. Our varied schedule includes regional training in Fresno, Calif. and a location to be announced in Texas. Don't miss our newest class on Version 5.7 Enhancements. For information on additional training opportunities, contact Lari Kaburick
(1-800-252-7625). 

INFO 5 
New Regional Training Center discounts:
If 10 people from your company register, the 10th person receives a $400.00 class FREE! If 20 people from your company register, the 10th & 20th persons receive a $400.00 class FREE! 
Participants do not need to attend the same classes to be eligible for these discounts. Discounts apply to Regional Training Center classes only, and do not apply to classes priced above $400.

Check the INFO 5 Training Center schedule for the latest hands-on workshops, including regional training in Nashville, Tenn. Contact Heather Gardner for more information or to sign up for Training Center workshops (1-800-865-8991).

ProfitMaker
Planning is underway for NEW ProfitMaker workshops to be held at the Karmak Training Center in Carlinville, Ill., this fall. Look for details soon. For information on customized phone or on-site training and consulting, visit the ProfitMaker Updates website or contact Barbara Mitchell (1-800-252-7625).


Upcoming Truck Industry Events
Check out our TruckRealm.com calendar of events.


What's New at Karmak?


New pricing on KOLD for Legend & INFO 5

KOLD, Karmak's electronic document archiving system, is now offered on a convenient lease plan at 0% interest for 60 months.  Now you can own KOLD for less than the cost of 8 boxes of greenbar paper per month.  KOLD typically saves this much paper--and more--every month, and your savings will continue long after your KOLD purchase.  You'll also see great savings on:

  • Labor to split, distribute, retrieve, and dispose of reports
  • Space and supplies to print and store reports
  • Billable hours to have Karmak Support recreate or rerun a report
KOLD now available for INFO 5

INFO 5 clients can now take advantage of KOLD's money and time-saving capabilities. In addition to easy archiving of Karmak reports through a browser-based interface, KOLD for 
INFO 5 offers these additional features:

  • Archive any printable AS/400 file, including locally-developed queries, third party software reports, invoices, purchase orders, and picking tickets
  • Archive files from other programs such as Microsoft® Word or Excel
  • Security based on user profile

Use our Paper Analysis form to see typical costs and figure your own savings from KOLD. 
(You'll need Microsoft Excel; if prompted for a password, just click Cancel until the form opens.)

Visit our KOLD web page for details on KOLD's features and add-on modules.  The lease option applies only to the KOLD base package.  Contact your Karmak sales representative for more on KOLD options and payment plans.

 


Important information regarding INFO 5 Release 7.1, now in general release

Karmak is pleased to announce that as of July 2002, 
INFO 5 Release 7.1 is now in general release. For a list of the enhancements for 7.1, see the last issue Karmak Compass. In addition to these enhancements, numerous fixes to known problems in prior releases are also included.

Release 7.1 is available for all clients who have loaded Release 7.0B. You will not be able to upgrade to 7.1 unless 7.0B is already installed on your system.

Once Karmak has verified that you have loaded and installed 7.0B, the Release 7.1 Update Manual will be shipped to you (beginning sometime in August 2002). This manual will contain the overview of program fixes and enhancements, upgrade instructions, and excerpts explaining several of the enhancements. You will need to complete the order form that is included with the manual to order your 7.1 Update CD. Karmak will send you the update CD three to five days before the date you plan to install 7.1, which you will need to indicate on the order form. Along with the update CD, a new version of the FIDO documentation CD will be sent to you, and will contain in-depth explanations of each of the new 7.1 features. 

Questions regarding the 7.1 update may be directed to the INFO 5 Application Support Department.

IBM iSeries Upgrade

If you have not already done so, due to the fact that as of December 2002, IBM will no longer support the IBM iSeries OS/400 operating system Version 4, Release 5, you should also upgrade your operating system to Version 5.  V5R1 has been available for some time, with V5R2 due for release in July 2002. It is critical that you perform this upgrade. A letter detailing this issue was sent to all clients at the end of May 2002. If you have any questions about your OS/400 operating system upgrade, or would like to receive a copy of the letter mentioned above, please contact the INFO 5 Systems Department.


Karmak customers in the news

Congratulations to the following Karmak customers recently named as members of Kenworth Truck Company's Dealer Council for 2002:

  • Erick Miner, Central Illinois Trucks, Inc., Normal, IL (INFO 5)
  • Gary King, Edmonton Kenworth Ltd, Edmonton, AB (INFO 5)
  • James Hartman, Truck Enterprises, Harrisonburg, VA (INFO 5)
  • John Sahling, Sahling Kenworth, Inc., Kearney, NE (INFO 5)
  • Ronald W. Whiteford, II, Lower Great Lakes Kenworth, South Bend, IN (Legend)
  • Robert E. Sutton, Kenworth of Central Florida, Orlando, FL (INFO 5)

Does your company have news to share with other Karmak customers?
Use our Feedback Form to send it to Karmak Compass.

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Did You Know?

Legend module helps track delivery profitability

The Legend system's Delivery Reporting module allows you to routinely analyze delivery, and provides easy access to cost and revenue dollars from sales invoices, along with associated invoice counts. You can specify this information on reports by driver ID, truck ID, or customer, making it easy for you to track delivery profitability.

Continued>

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Hot Tips


Legend - Correcting Cost of Sales from Miscellaneous Purchase Orders
by Bryan Horstman, Manager of Consulting

While reviewing your daily transaction/sales reports you may discover that someone added an extra zero to the cost of parts when those parts were purchased and sold using a Miscellaneous Purchase Order. In most instances, your initial reaction would be to identify the erroneous posted value and make a correcting manual journal entry to the Cost of Sales and the Parts Inventory General Ledger accounts. This correcting procedure will fix the general ledger, BUT this transaction also has a negative impact on the sales commissions and other parts reports.  

Q: How should I correct a Cost of Sale posting error when parts are received and sold using a Miscellaneous Purchase Order?

A: Follow these steps:

  1. Identify the general ledger accounts and amounts related to the erroneous transaction using AR Invoice Accounting Display (AR820) located on the Additional General Ledger menu.
  2. Use Parts Order Entry/Processing (PO120) and the original salesman number to issue a credit invoice to the customer. Use the original purchase order number, reverse the quantity, reverse the sale price, and reverse the incorrect cost from the original invoice.
  3. On a separate line of the credit invoice, re-invoice the customer. Use the original purchase order number, the original quantity, the original sale price, and the correct cost.

These invoice procedures will correct the general ledger, and correct the commission records. The invoice will have a zero balance with no impact on the accounts receivable records.

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Legend - Posting cores when the core record does not exist
by Kathy Cronin, Applications Consultant

Q: What is the correct procedure to post inherent cores to the physical inventory when the core part number does not exist in Inventory File Maintenance (IN900) at the time the exchange item is posted using Post Incoming Purchase Orders (PU850)?

A: When posting an incoming purchase order to parts inventory for items with inherent core values, the inherent core part numbers must exist in Inventory File Maintenance (IN900) prior to posting the part to the physical inventory.

If you post only a core part number using Non P/O Fast Inventory Posting (IN165), the Non P/O Fast Inventory Posting (IN165) program will post the core to the junk core physical inventory and the corresponding junk core general ledger number.

When reconciling the physical inventory to the general ledger and it is determined the inherent core value was not received into the inherent core physical inventory, you should use Average Cost/Shelf Quantity Adjustments (PU875) to delete the exchange part from the posting reference by changing the quantity received for the exchange item to zero (0), add the inherent core part number to Inventory File Maintenance (IN900), and then repost the part using Non P/O Fast Inventory Posting (IN165), using the original posting reference number. The reposting of the exchange part number will then post both the part and inherent core to the physical inventory.

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ProfitMaker - Crediting labor and posting to QuickBooks

Q: How can I credit labor in Repair Orders and post this to QuickBooks? 

A: One way to handle the labor credit is to enter credit hours in the Elapsed Time field when entering the time on the Labor tab. The system will not allow for the "Time Out" to be before the "Time In," but by entering a minus sign (-) before the hours in Elapsed Time, the system will multiply the negative hours by the mechanic's rate.

To tie into QuickBooks, you can create a fictitious mechanic to be used to credit labor, and alter the Account Code in Employee/Technician Maintenance to post to QuickBooks general ledger numbers that you define.

Another way to handle this would be to create a "Miscellaneous" type part number that can be set to the Account Code for labor or another Account Code that you define. Creating the part as a "Miscellaneous" type will allow you to bill out the credit without reducing your quantity on hand, while still posting to the QuickBooks general ledger accounts defined by the Account Code.*

ProfitMaker - Tying freight to QuickBooks

Q: How can I make freight tie in to the QuickBooks account?

A: Freight can be added into ProfitMaker through Part Maintenance with an inventory type of "Miscellaneous." The Account Code you set up will define what QuickBooks general ledger accounts it posts to.

*Note: When adding a part with an inventory type of "Miscellaneous," ProfitMaker does not reduce the quantity on hand. When adding the part to a Repair Order or Sales Order, select the Miscellaneous tab to add the part.

 

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  About Karmak Compass

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© 2002 Karmak, Inc.
One Karmak Plaza
P.O. Box 680
Carlinville, IL  62626