Legend & INFO 5 Dealers join us at the ALL NEW
2002 Karmak Dealers' Conference
Marriott Downtown
St. Louis, Missouri
October 23-25, 2002

The registration deadline has been extended until October 10, so there's still time to sign up! Click here for conference details.

We've added Bar Code Receving to the Thursday's Technology Update, in addition to updates on KOLD, Internet, customer relationship management, eCommerce, and consulting, as well as a special preview of our new ProfitMaster™ Sales Management program.  

This conference also includes special events and give-aways from heavy-duty manufacturers and vendors, including the following:

Caterpillar

Please plan to attend the Caterpillar Workshops on Wednesday, October 23, at 2:00 and 3:45 p.m., as well as one of the Cat Roundtable sessions on Thursday, October 24, at 1:15 and 3:30 p.m., to learn more about the new and enhanced Cat module that includes all of these time-saving operations:

• Parts ordering through PartStore e-hub

• Monthly parts pricing update

• Reman core management 

• Time Requirement Guide 

• Warranty download 

• Work order sweep

Also, take the time to visit the Cat booth in the Sales Room to view a demonstration…

…and qualify for a drawing to win a Cat racing jacket.

See the related article in this issue for more on 
 the new Cat interface.

Relizon 
Suppliers of business forms and business communications solutions

Relizon is excited to be at the Karmak Dealers' Conference in St. Louis later this month. You will want to stop by our booth and sign up for a chance to win a $100 American Express Gift Card! 

We also have new catalogs available for both Karmak Legend and INFO 5 system users. These catalogs show the latest checks, envelopes, invoices, repair orders, statements and other forms compatible with your system. We will be handing out a flyer with a special offer. On orders of 5,000 or more forms or invoices, we are offering free freight! We will also have a catalog at the conference with all the end-of-year tax forms that you will need. 

We look forward to seeing you in St. Louis on October 23, October 24, or October 25!

Karmak Home Page

  Karmak Training: Legend - INFO 5 - ProfitMaker

Legend
There are still classes available at the Legend Training Center through the end of 2002.  To sign up for Training Center workshops, contact Joyce Torgerson (1-800-252-7625 ext. 2209). For information on additional training opportunities, contact Lari Kaburick (1-800-252-7625 ext. 2620).  

INFO 5 

Planning is underway for the next series of INFO 5 Training Center workshops.  Contact Jerry Cain (1-800-865-8991), Manager of QA, Documentation, and Training, for information regarding training -- in Springfield, Missouri, or at your location.

ProfitMaker
We are pleased to offer NEW ProfitMaker workshops at the Karmak Training Center in Carlinville, Illinois, this November. Reserve your space today for the QuickBooks workshop on November 4, and the ProfitMaker workshop on November 5.  Visit the ProfitMaker Updates website or contact Lari Kaburick (1-800-252-7625 ext. 2620) for more information.  To sign up, contact Joyce Torgerson (1-800-252-7625 ext. 2209). 

Upcoming Truck Industry Events
Check out our TruckRealm.com calendar of events.

Karmak, Caterpillar and OEMs working together, have enhanced communications and information access between Caterpillar and your Legend or INFO 5 business systems. Many features available in the new Caterpillar interface for your business system make it an outstanding value for doing business with Caterpillar.

Parts orders are submitted to your Cat distributor's PartStore 
Whether emergency and stock orders are created through your OEM's MDI process, by your business system, or entered manually, they are submitted to the PartStore business-to-business e-hub for immediate processing.

Continued>

Legend Version 5.7 upgrade now available for V.5.5-1 and V.5.6 users 

Legend Version 5.7 is now in general release. Customers running Version 5.5-1 may now upgrade directly to Version 5.7 without first installing Version 5.6. This release includes many enhancements and new features, such as alpha-numeric customer ID, inter-branch customer reman, multiple bin locations for parts, and much more. For more on Version 5.7 enhancements, see the June issue of Karmak Compass, or contact your Karmak sales representative. To order your V.5.7 upgrade, contact Jamie Skinner (1-800-252-7625).

New Legend Customer Part Number Cross module

How many times have your customers complained to you that they need “their” part number on their invoice, not your part number? Now you have a way to give them what they want with Customer Part Number Cross—a new module now available for Legend customers. It allows you to create a cross reference from the part number in inventory to the part number the customer recognizes. When an invoice is printed through Parts Order Entry/Processing (PO120), the cross reference prints on the invoice beneath the sold item in the comments section. Customer Part Cross File Maintenance (PO960) allows you to add, edit, delete, display, or scroll customer part cross references. Talk to your Karmak Regional Manager or call Karmak Sales at 1-800-622-6311 for more information.

New products now available for INFO 5 

• International DIA - The International Dealer Inventory Alliance (DIA) software extracts daily parts usage history and on-hand information from dealers' database systems to create a forecast and to send a suggested order of parts back to the dealer.
• MackCharge - The MackCharge interface will allow fleet operators to charge the cost of parts and service at Mack dealerships to their MackCharge cards. A new program then collects and formats the MackCharge order information into the proper Mack formats. An End-of-Day procedure sends the information to a directory on a PC. The information will then be retrieved by Mack using Mack software. 

  Contact INFO 5 Sales at 1-800-865-8991 for more information.

Tennessee tax changes for Legend, INFO 5, and ProfitMaker 

Effective July 15, 2002, a new taxing structure was implemented in the state of Tennessee. While many of the tax changes could be handled with existing software, a new tax, referred to as the Tennessee General Fund Tax, specifies both a minimum and maximum cutoff for individual line items. In other words, any single line item (excluding labor and flat-rated parts) that meets the minimum amount will be charged the new tax up to the maximum cutoff amount.

Because existing tax structures were unable to accommodate the new General Fund Tax, modifications were needed in the Legend, INFO 5, and ProfitMaker packages. The modifications are nearing completion, with beta testing scheduled for the near future. Once the software changes have been implemented successfully at selected beta sites, the changes will be sent to all customer locations.