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Issue 15 |
November - December 2002 |
The purpose of Karmak Compass is to keep
all our
customers informed of current activities within the Karmak family. This newsletter is
designed for both technical and non-technical readers.
In this issue:
What and when?
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Legend
distributors, based on your feedback,
we've changed the dates
of the
2003
Karmak Distributors' Conference
June
12-14, 2003
Sheraton
St. Louis City Center Hotel & Suites
St. Louis, Missouri
Look for details
soon.
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Karmak Home Page
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Karmak training: Legend
- INFO 5 - ProfitMaker
Legend
The Legend Training
Center schedule is now available for 2003. We
are offering our most popular workshops at Karmak Headquarters in
Carlinville, Illinois, as
well as regional training in the Chicago area
this spring. A two-day course regarding our new ProfitMaster™ Sales
Management program is tentatively planned pending customer interest. To sign up for Training Center workshops, contact Joyce
Torgerson (1-800-252-7625 ext. 2209). For
information on additional training opportunities, contact Lari
Kaburick (1-800-252-7625 ext. 2620). INFO 5
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Planning is underway for the next series of
INFO 5 Training Center workshops. Contact
Jerry
Cain (1-800-865-8991),
Manager of Training,
Documentation and Quality Assurance,
for information regarding training -- in
Springfield, Missouri, or at your location.
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ProfitMaker
We offer a variety of convenient training options to increase your
efficiency on the ProfitMaker system. Visit the ProfitMaker
Updates website or contact Lari
Kaburick (1-800-252-7625 ext. 2620) for more
information.
Upcoming
truck industry events 
Check out our TruckRealm.com calendar of
events for 2003.
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| Karmak
forms a strategic alliance with Reynolds
Karmak has entered into a long-term,
strategic alliance with Reynolds and Reynolds Co., the leading
provider of integrated solutions with 75 years of experience
serving automotive retailing, where helping automotive retailers
manage change and improve their profitability is their first
priority. Through the alliance, Karmak will contract with Reynolds
to provide integrated solutions for Web services, on-site network
and hardware support, and retailer documents. The two companies
will also cooperate in the distribution of integrated management
system solutions to dealers holding both auto and truck
franchises.
Continued>
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Karmak Home Page
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| 2002
Dealers' Conference
another success for Legend
& INFO 5 dealers
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Karmak
offered another successful Dealers' Conference in October
of 2002.
The conference theme this year was
"20 Years of Partnerships."
Continued>
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Here's what attendees said they liked about the 2002 Karmak Dealers' Conference:
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"Relaxed atmosphere. It
did not seem like a high pressure
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environment which gave us a good
break from the daily routine in the dealership."
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"Demo and support staff
were very helpful in providing assistance."
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"I like the more advanced
classes for those of us who have been on
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the system for a
while."
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"Direct contact with
Karmak employees and networking opportunities."
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"Good information, very
friendly, helpful staff and customers."
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<--
Rochelle
Simmons of McCandless International Trucks accepts a free Epson color
wireless printer from Don Davis, Karmak's Manager of Sales
Support, during the 2002 Dealers' Conference prize drawings.
More prize
winners>
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ProfitMaster Sales Management now in beta testing
New module for Legend,
INFO 5, and ProfitMaker
systems progressing smoothly
Three Karmak customers are currently running
the new ProfitMaster Sales Management module as part of the beta
testing phase. Effingham Truck Sales in Illinois, Peterbilt of Springfield in Missouri,
and Truck Centers in Illinois and Missouri are using the new program,
which provides comprehensive deal and inventory tracking in a
user-friendly Windows environment.
"We're getting good feedback,"
said John Lebel, Director of Research and Design for ProfitMaster and
ProfitMaker. "They like how easy the program is to
learn and use."
ProfitMaster Sales Management is scheduled
for general release for Legend and INFO 5 systems in 2003, with a
version for ProfitMaker systems to follow. For more on Sales
Management's features and benefits, visit our ProfitMaster
web page, or contact your Karmak
regional manager.
Legend
Best Payroll update
Due to the large number of Legend
Payroll
users who are following our lead to Best's Abra Payroll package,
we have partnered with Delphia
Consulting to provide information and services regarding Best's Abra
software. Delphia is the number one Value Added Reseller for
Best Abra Suite® and Best Abra Enterprise™ software in the
world. They provide nationwide training, as well as setup
and installation of Best software. Karmak's partnership with Best Software and
Delphia Consulting offers Legend users access to the leading
specialists in payroll and human resource management.
If you have questions on Best's Abra
software, please contact Susan
Saunders at Delphia
Consulting directly at (641) 749-2762. For information
on the Legend interface to Abra Payroll, contact your Karmak sales
representative. For details on the retirement of the current
Legend Payroll module, see Compass
issue 12.
INFO
5 Post
7.1 Update Cumulative PTF

The INFO 5 Post 7.1 Update Cumulative PTF
(Program Temporary Fix) is
now available. This PTF contains several fixes and enhancements
since Release 7.1. The most important enhancement involves
implementation of the Tennessee General Fund Tax.
Continued>
ProfitMaker 1.1.8
update
The ProfitMaker 1.1.8 patch will be
available soon. This patch contains several fixes and new features,
including:
- Improved QuickBooks export functions, including new
options to turn off the posting of labor costs, and export by Company
Name or Customer Number.
- Updates to several reports
- Additional options to print comments, complaint,
cause, correction, components, or name/certification number on invoices
- Support for printing bar code receiving tags on DYMO
LabelWriter 315 and Zebra LP2742 printers
When the patch is available, it will be
posted on the ProfitMaker
Updates website, and an announcement will be sent to all
ProfitMaker customers.
Important
notice for ProfitMaker
users running QuickBooks
If you are receiving error messages in
QuickBooks such as "Action Canceled," or "The page
cannot be displayed," it may be due to a problem with
Microsoft® Internet Explorer 6 Service Pack 1 (SP1) or
Microsoft® Windows XP Service Pack 1 (SP1). See
the QuickBooks
Knowledge Base website for troubleshooting solutions.
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| New regional manager
joins Karmak Sales team
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Larry O'Connor |
Larry
O'Connor recently joined Karmak as the regional manager for
the Northeast U.S. region. Larry comes to Karmak with extensive transportation industry experience, including more than 20 years
as general manager of multiple dealerships, franchises, and
distributorships. He also has more than 10 years of sales
management and training experience, including seven years as group
consultant and meeting coordinator. Larry will cover Virginia,
Maryland, Pennsylvania, Delaware, New Jersey, Massachusetts, Rhode
Island, Maine, Vermont, Connecticut, New Hampshire, New York, and
Washington DC. |
Brent
Higgins is Karmak's Salesperson of the Year |

Brent Higgins (right)
receives
the Salesperson of the Year plaque/clock and iPaq awards from Jim
Schien, VP Sales & Marketing |
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Brent Higgins was
recently honored as
Karmak's Salesperson of the Year for the fiscal year 2001-2002. Brent came to Karmak 1-1/2 years ago with more than 25 years of
sales management experience in the heavy-duty truck
industry.
"What has impressed me most
about Karmak is the commitment and teamwork of all the
staff," Brent said. "This is paramount to our success in
the field."
A native of Southern Ohio, Brent holds a B.A. degree in Business Administration from Morehead State
University. He is Karmak's regional manager for Ohio, West
Virginia, Kentucky, Tennessee, and Lower Michigan.
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Karmak Home Page |
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Culinary creations from Karmak |
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| The Karmak Kitchen
2002 Cookbook is filled with over 275 culinary creations
from Karmak. This culinary creativity has been handed down
from generations -- from both relatives and friends. It
includes over 50 pages of little extras -- cooking tips,
charts, and information on everything from nutrition to how
to throw the perfect dinner party.
The $12.00 cost of the
Cookbook raises funds for charitable projects in our
community. Shipping is $3.00 per book.
If
you are interested in purchasing a cookbook or would like more
information, please contact Kim Scott
(1-800-865-8991).
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Karmak Home Page |
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Legend,
INFO 5
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Receiving free parts from the vendor
Contributed by the Karmak
Consulting Group.
Legend: Heather Loy, Carroll "Scooby" Barbre, Kathy Cronin,
Bryan Horstman; INFO 5: Lynn Lessak
Issue: A vendor gives you 10 free parts,
which normally cost $20.00 each. How do you record the receipt of these
free parts? The solution depends on if you are valuing
inventory based on average or replacement cost.
Continued>
Legend
- Understanding Average Cost
Please see the updated article in Compass
issue 16.
INFO 5
- Out-of-balance tip
By Tammy Tibbs, INFO 5 Applications
Developer
PCHGSIGN is a helpful
utility that can be used to find out-of-balance conditions. Use the
following procedure to run this utility (you must be on at least INFO 5
Release 7.1):
Continued>
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Did you know?
Why you need Bar
Code Receiving for your Legend
or INFO 5 system
By Carroll
"Scooby" Barbre, Applications Consultant
Can poor penmanship bring
your warehouse to its knees? Do lost manual records strike
fear in your heart? Are you tying up valuable personnel
time with manual check-ins? Integrate bar-coding
technology into your Karmak system and enjoy increased speed and
efficiency in handling warehouse inventory.
Bar Code Receiving allows
your receiving area to scan multiple purchase orders using a
handheld laser scanner. Then the information is electronically
transferred to your Karmak system, and parts are automatically
posted into inventory.
Bar Code Receiving is a
real time saver
- Requires only one person to complete the task.
- Line items are only accessed once.
- Multiple purchase orders can be received in a single session.
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About
Karmak Compass
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© 2002 Karmak, Inc.
One Karmak Plaza
P.O. Box 680
Carlinville, IL 62626
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