The purpose of Karmak Compass is to keep
all our
customers informed of current activities within the Karmak family. This newsletter is
designed for both technical and non-technical readers.
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What and
when?
conferences: Legend
distributors
training: Legend,
INFO 5, ProfitMaker
industry events |
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Hot tips
Legend, INFO 5 |
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What's new at Karmak?
all
customers,
ProfitMaker, people
in the news |
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About Karmak Compass |
What and when?
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| The
Measure of Tomorrow: Your Business, Your Customer
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The 2003 Karmak
Distributors' Conference is
guaranteed to impact your business -- and your customer.
Join us to learn:
- How industry trends will impact you
- How your customers measure you
- How to develop service way beyond
the sale
- Priceless, practical methods to
achieve customer loyalty
- New tools to help you maximize your
performance
It's all happening in St. Louis, June
12-14, 2003,
at the Sheraton
St. Louis City Center Hotel & Suites.
Look for details soon.
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The Measure
of Tomorrow:
Your Business, Your Customer
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Karmak Home Page
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 Karmak training: Legend
- INFO 5 - ProfitMaker
Legend
Check out the 2003 Legend Training
Center schedule for current offerings. Our most popular workshops
will be held at Karmak Headquarters in
Carlinville, Illinois, as
well as regional training in the Chicago area
this spring. A two-day course regarding our new ProfitMaster™ Sales
Management program is tentatively planned pending customer interest. To sign up for Training Center workshops, contact Joyce
Torgerson (1-800-252-7625 ext. 2209). For
information on additional training opportunities, contact Lari
Kaburick (1-800-252-7625 ext. 2620). INFO 5
The new INFO 5
Training Center schedule is now available for 2003.
The new offerings include basic through advanced tracks in Parts, Service,
and Accounting, as well as Rental & Lease, and Query. For information
and workshop reservations, contact Jerry
Cain, Manager of Quality
Assurance, Documentation, and Training
(1-800-865-8991).
ProfitMaker
We offer a variety of convenient training and consulting options to increase your
efficiency on the ProfitMaker system. Visit the ProfitMaker
Updates website or contact Lari
Kaburick (1-800-252-7625 ext. 2620) for more
information.
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Karmak Home Page
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Upcoming
truck industry events 
Check out our TruckRealm.com calendar of
events for 2003.
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Karmak Home Page
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Karmak
introduces ProfitMaster™ Sales
Management --
Designed to increase
sales for Legend, INFO
5 and ProfitMaker users |
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Combining the point-and-click ease of
Microsoft® Windows with the power of your Karmak
business system, Karmak introduces Sales Management from its new
ProfitMaster series.
With dealers in mind, Sales Management
tracks every aspect of a unit's history -- from order inception
until it comes back as a trade-in. With detailed sales analysis
and profitability reporting, Sales Management allows dealers to
increase sales by fully tracking inventory movement between
locations, including possible trade-in units.
Continued>
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ProfitMaker 1.1.8
update
The ProfitMaker 1.1.8 patch is now available. This patch contains several fixes and new features,
including:
- Improved QuickBooks® export functions, including new
options to turn off the posting of labor costs, and export by Company
Name or Customer Number. Click here for more details.
- Updates to several reports
- Additional options to print comments, complaint,
cause, correction, components, or name/certification number on invoices
- Support for printing bar code receiving tags on DYMO
LabelWriter 315 and Zebra LP2742 printers
You may download the 1.1.8 update for free
from the ProfitMaker Updates
website, or call ProfitMaker Support at 1-866-452-7625 to request
the update on CD for a small fee.
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AMTRALEASE
award bestowed on Karmak customer
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Volvo and GMC Truck Leasing of Carolina, an
active and long-standing customer of Karmak, was recently honored
as the AMTRALEASE "Member of the Year" for 2002.
William Bradshaw, Corp. Vice President and General Manager,
proudly accepted the award on behalf of the company and its
employees at the 23rd Annual Convention for AMTRALEASE in Las
Vegas, NV on November 16, 2002.
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Karmak customers named Truck
Parts & Service Distributor of the Year finalists
Congratulations to Karmak Legend customers Keller
Truck Parts & Equipment of Baltimore, MD, and Potter
Webster, Co., of Portland OR, on being named as finalists for Truck
Parts & Service magazine's "Truck Parts Distributor of the Year" award
for 2003.
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Karmak
names Western Area Manager
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Guy Vachon |
Karmak recently named Guy
Vachon as the Area Manager for the Western territory. In his
new sales position, Vachon will oversee four Western Regional
Managers, and ensure that Karmak customers receive the best
sales and service support.
"We are pleased to have Guy on
board," said Jim Schien, Vice President of Sales &
Marketing. "Guy's broad experience and understanding of
customer needs and the market, combined with his enthusiasm
for our business, will serve us well."
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McMillen
named Manager of ProfitMaster™ Services for INFO 5
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Ward McMillen |
Ward McMillen was promoted to
Manager of ProfitMaster Services for INFO 5. His new responsibilities
include overseeing the INFO 5 conversion, installation, and
support for the new ProfitMaster modules. Three ProfitMaster
Services team members report to Ward.
Joining Karmak in February 1998 in the
Systems and Installation Department, Ward has received the
following certifications: Compaq ASE Alphaserver/OpenVMS;
Microsoft Certified Professional; and Cisco Certified Network
Associate.
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Legend -
Understanding Average Cost
Note: The Legend tip
regarding Average Cost in the November/December 2002 issue of Karmak
Compass had some
information published in error. The following article has been updated
with the correct information. Please disregard the previously published
article.
Many Karmak Legend users track inventory values
based on Average Cost. The following documentation excerpts are intended
to clarify some of the terminology, simplify the concept of Average
Cost, and identify programs that may or may not be impacted by an
Average Cost environment.
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Continued>
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INFO 5 -
Checking system messages
Do you need to check on printer output or
messages while you are in the middle of an INFO 5 program? If your
AS/400 is configured to use the IBM default attention handling
program, then pressing the System Attention key on a 5250
terminal (usually the Esc key on a PC) will take you
immediately to the AS/400 Operational Assistant Menu (ASSIST).
Once on this menu, option 1 will let you work with your printer
output (spooled files), option 3 will let you display messages, and
option 4 will let you send messages. If you are a systems
administrator, you will have additional options available. Pressing CMD-12
will return you to where you were when you pressed the System Attention
key.
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Karmak Home Page
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About Karmak Compass
This newsletter is designed to bring Karmak customers
useful information using the convenience and speed of the Web.
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© 2003 Karmak, Inc.
One Karmak Plaza
P.O. Box 680
Carlinville, IL 62626
www.karmak.com
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