May-June 2003
The purpose of Karmak Compass is to keep all our customers informed of current activities within the Karmak family. This newsletter is designed for both technical and non-technical readers. |
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What and
when? conferences: Legend & INFO 5 dealers training: Legend, INFO 5, ProfitMaker industry events |
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Hot tips Legend, INFO 5, ProfitMaster Sales Management |
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What's new at Karmak? Legend & INFO 5, INFO 5, ProfitMaker & ProfitMaster, people in the news |
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Did
you know? all customers |
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About Karmak Compass | ||||||||||||||
What and when? |
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Legend INFO 5 ProfitMaker |
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Upcoming truck industry events  Check out our TruckRealm.com calendar of events for 2003. |
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What's new at Karmak? |
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| INFO 5 Release 7.1A now in general release | |||||||||||||||
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| High quality forms | |||||||||||||||
 To
bring you the high-quality solutions necessary to enhance your
day-to-day operations and improve your bottom line, Karmak has
partnered with Reynolds &
Reynolds for your business' forms. These forms were formerly
supplied by The Relizon Company.
For your forms, please be sure to now call Dan Richardson at Reynolds & Reynolds at 800-775-2248. Dan is committed to ensuring that you receive the service and assistance you need. If you have questions or need additional information, Legend customers may call Karmak at 800-252-7625 and ask for the New Accounts Coordinator; INFO 5 customers may call the Training Coordinator at 800-865-8991. |
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Web-based
support and training offers benefits for ProfitMaster
and ProfitMaker
users
Karmak’s Windows products offer many advantages, including new browser-based support and training options. All you need is an Internet connection to a PC running your ProfitMaker or ProfitMaster system to engage in interactive, online meetings with our Customer Services team. Technology from WebEx™ allows two-way viewing and control of remote computer screens, while you talk over the phone with a Customer Services representative. |
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 Karmak customer
receives award
Congratulations to Nashville Peterbilt, Inc., an INFO 5 customer, who was named the Peterbilt North American Dealer of the Year. Karmak Distributor Conference winners Congratulations to the following prize winners at the Karmak 2003 Distributors' Conference, held June 12-14, in St. Louis. |
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| $500 Customer Services Certificates: | |||||||||||||||
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| Lexmark Printer from Inland: | |||||||||||||||
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Legend - Printing alternate invoice message descriptions If a job has an Alternate Accounting code attached to it, you can print that Alternate Accounting code on the hardcopy by setting Line 22 in REPAIR:RS120_DEVICE_#.DAT (branch specific) to Y. By using the program Warranty Message File Maintenance (RS951), you can assign Alternate Accounting codes their own invoice description instead of all of them printing "Above being submitted for warranty approval." For example: Alternate Accounting code N1, New Truck Department, can be set to print "Submitted to the New Truck Department"; CT, Caterpillar Warranty, could print "Caterpillar Warranty"; and 10, Service Policy, could print "Service Policy Adjustment" for clarification on the invoice. |
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INFO 5 -
Reflection session shortcuts
When you have multiple Reflection sessions open, in addition to one or more other applications (Word, etc.), and you want to only switch between the Reflection sessions, you can press the ALT and N keys simultaneously to move only between the Reflection sessions and bypass the other open applications. To switch between all sessions (Reflection plus other applications) you can press the ALT+TAB to move forward from one session to the next. To move backward between your open sessions, press SHIFT+ALT+TAB (this is useful when you are trying to move to another session and you pressed ALT+TAB one too many times). Entering SHIFT+ALT+TAB moves you back to the previous application without having to go all the way to the end and start over. |
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ProfitMaster
Sales Management - Single-click or double-click? Sales Management takes a major step forward by moving into the Windows environment. The Windows environment utilizes what is known as a graphical user interface (GUI). In GUI applications, the mouse is used to navigate through the program. Part of the navigation process includes pressing a button on the mouse, referred to as "clicking." Most of the time a single-click is all that is required to perform an action in Sales Management. If a single-click is all that is required, double-clicking can result in invalid information being created on the system. So how do you know when to single-click and when to double-click? Single-click here to find out. |
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Did you know? |
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Karmak on the Web
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Karmak holiday schedule The Karmak offices will be closed on the following holidays:
Pager service is available at the holiday rate for emergency calls during these holidays. |
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© 2003 Karmak, Inc. |
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T
As of April, 2003, INFO 5 Release 7.1A is now in
general release. Click the links below to see some of the
enhancements since Release 7.1:
Hot
