The purpose of Karmak Compass is to keep all our customers informed of current activities within the Karmak family. This newsletter is designed for both technical and non-technical readers. 

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  Training: Karmak Legend^® - INFO 5^® - ProfitMaker^®

Legend and INFO 5
The Karmak Training Centers have new course offerings and opportunities. Take advantage of the knowledge and expertise of Karmak trainers as they bring new and exciting training opportunities each quarter. See the following links for complete schedules of Karmak Legend and INFO 5 training classes. To register for Legend classes, contact Joyce Donaldson at 1-800-252-7625 or email . To register for INFO 5 classes, contact Jerry Cain at 1-800-865-8991 or email .

ProfitMaker
We offer a variety of convenient  training and consulting options to increase your efficiency on the  system. Visit the ProfitMaker Updates website or contact Barbara Mitchell at or 1-800-252-7625 for more information.

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What's new at Karmak?

• 2004 Karmak Distributors' Conference—Driving Your Company to Greatness
• Karmak Director Series in beta
• Coming soon: Sales Management 1.1.5 & Legend 5.8
• New features for Legend Volvo dealers
• From the President
• ProfitMaster tutorial service launched

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Karmak's latest software product, Director Series, is now in the beta-testing stage. Director Series' first beta is TMW Equipment Repair in Joliet, Il, and was installed on December 12, 2003. As of January 5, 2004, the company is using Director Series in their day-to-day business operations. TMW owner Tom Wojtas is reportedly excited about being able to use Director Series to track preventive maintenance for their customers. The employees and management at TMW are pleased that the QuickBooks interface allows them to continue to use the accounting product that they are familiar with.

Training for this beta site was provided via WebEx over the Internet. Karmak also had technicians on-site in December and January for installation and general implementation of the Director Series product.

A second beta site has recently been added, and Karmak plans to implement two more beta sites for Director Series before general release of the product.

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Sales Management 1.1.5 

• Expands profit calculation and reporting to allow user-defined add-ons to be calculated as desired.
• Includes changes to commission calculation and reporting by unit.

Legend Version 5.8 
The soon-to-be released version 5.8 Legend software includes the following enhancements, plus much more!

• Redesign of On-Line Master Cross Table (OM900) to be more user-friendly and to include core costing capabilities.
• Mechanic certification for the service shop
• Bar Code Receiving enhancements for currency exchange
• Batch creation of cross-reference data
• Parts Order Entry/Processing (PO120) enhancements
• General Motors warranty enhancements

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Volvo Legend customers now have the ability to access functionality currently available in Mack modules.

• Customers using Volvo Fleet Force cards can now use the MackCharge functionality. Setup involves adding the MackCharge interface and a payment type for Volvo Fleet Force. Once this has been set up, customers are able to charge invoices to this Volvo Fleet Force payment type. Volvo Fleet Force will utilize the same end-of-day procedures as MackCharge to submit data to Volvo.
• Volvo Parts Locator is now available to Volvo customers; it will work similar to the Mack Parts Locator. A new option has been added that will allow for scheduling an automated process that will build the data.

Questions regarding these modules may be directed to the Legend Support Departments

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Karmak is pleased to offer a new and exciting training option for users of our Windows-based products. Self-running tutorials are now available on our Customer Confidential website. This free service allows you to view step-by-step tutorials online or offline, at your convenience, and offers these additional benefits:

• Train each employee at their own pace, on their own time
• Save on training fees and traveling costs
• Increase efficiency and save time by reducing support calls
• Easily share training resources company-wide

Our debut tutorial covers Sales Management Navigation, including logging in, using the tree view, drop-down menus, online help, and more. Plans are underway for additional tutorials on other ProfitMaster topics as well as the upcoming Director Series products. Visit our Customer Confidential website at http://www.karmak.com/userdocs/, and follow the instructions on the ProfitMaster Tutorial page. Karmak customers may receive their Customer Confidential username and password by contacting Sandy Trump at or 1-800-622-6311. Check back frequently for updated tutorials.

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Hot tips

• How can I find out what price groups my vendors are in? 
• How do I print the customer type customer numbers currently on the system?
• How do I display the last vendor that was invoiced?
• How do I produce a vendor listing that includes the taxpayer ID number?
• Did you know about the Repair Shop Productivity and Efficiency Report?

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A virus is a program, not data, which self-replicates. Some of the recent viruses infect your computer through vulnerabilities in the operating system and related products that are running by default on most Windows computers. A connection to the internet via dialup, DSL, or cable modem is enough to become infected.

There are also viruses/Trojan programs that can be run on your computer by visiting a website. Some of them aren't viewed as viruses, so anti-virus doesn't block them. A good example of this is a program/add-in called "Hotbar" that is installed when you visit particular websites. It "directs" your web viewing all the while quietly recording the sites you've visited and reporting those to a server.

Continued>

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Did you know?

1. Accounting 
2. Parts 
3. Service 
4. Unit Sales 
5. Rental/Lease

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  About Karmak Compass

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© 2004 Karmak, Inc.
One Karmak Plaza
P.O. Box 680
Carlinville, IL  62626
www.karmak.com