September-October 2005
The purpose of Karmak Compass is to keep all our customers informed of current activities within the Karmak family. This newsletter is designed for both technical and non-technical readers. |
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What and
when?
Conferences Training: Legend, INFO 5, Director Series |
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What's new at Karmak? | ||||||
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Industry News |
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About Karmak Compass | ||||||
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What and when? |
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 Karmak
Technology Conference& Expo 2005 October 17-21, 2005 Sheraton St. Louis City Center St. Louis, Missouri In addition to our new presentations, classes, roundtable sessions, one-on-ones, and product demonstrations, conference attendees will also have the opportunity to meet with the following manufacturers and vendors:
Visit our conference website for updated schedules, ground transportation options, St. Louis links, and more. We look forward to seeing you there! |
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New offerings through
Karmak Legend Training Center Convenient, cost-effective Webinars let you attend a live, interactive training session from your location via the Internet. WebEx technology allows two-way viewing and control of remote computer systems, while you speak with a Karmak training specialist over the phone. Sign up today for one of the following one-hour Webinars:
New
INFO
5 training opportunities Visit the INFO 5 Training Center website for the current schedule and registration information. Contact the INFO 5 Training Department at or 1-800-865-8991 for more on training opportunities. Director
Series online training |
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Industry news
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Karmak
customers receive Peterbilt dealer awards Congratulations to the following Karmak customers on their recent recognition by Peterbilt.
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What's new at Karmak? |
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Recoup fuel costs with new delivery surcharge option In response to rising fuel costs and numerous customer requests, modifications for Karmak Legend Version 5.8-1 and INFO 5 Version 7.2 will include a new delivery surcharge option for counter tickets. This new option allows you to set up delivery surcharges by percentage (or by a flat rate for Legend) and specify whether the surcharge will be applied to the total for parts only or the pre-tax invoice total. The option is now available with Legend 5.8-1, and is planned for a future release of INFO 5 Version 7.2 PTF. Legend customers must be on Version 5.8-1 to use this enhancement. Prior versions of the software require an upgrade to Version 5.8-1. If you are currently on Version 5.8-1, please contact Systems Support at 1-888-671-6010 or to get the latest version of Parts Order Entry/Processing (PO120) and the new Branch Option File line. If you are running a previous version, please contact Shawna Morton at 1-800-252-7625 or to order your Version 5.8-1 upgrade. See the links below for details on this new enhancement. |
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 Solve your business
system challenges with Karmak consulting servicesWhether you’ve been using your Karmak business system for 12 months or 12 years, operate one facility or multiple branches, our consulting team can help maximize the return on your technology investment. Our highly-skilled consultants arrive at your business to look at your specific needs, pinpoint problem areas, and recommend workable solutions. With over half a century of heavy-duty industry experience and in-depth system knowledge, the Karmak consulting team can analyze the entire flow of your business system and suggest changes to procedures or system parameters (or both) to enhance your productivity. Tap into their expertise and you’ll reap the benefits of best industry practices combined with personal attention to your unique issues. Karmak consultants can help you:
Find out why our most satisfied and successful customers bring Karmak consultants back again and again. Contact Greg Holcomb, Manager of Consulting, at 1-800-252-7625 (USA), 1-800-527-6252 (Canada), or , for more on consulting services today. |
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The Post 7.2 Update Cumulative PTF CD is now available. The PTF CD contains fixes and enhancements added since the general release of INFO 5 Version 7.2. A complete list of the fixes and enhancements can be found in both Chapter 2 of the INFO 5 Version 7.2 Pre-Update Manual and Appendix B of the Installing the Post 7.2 Update Cumulative PTF Manual.
As with our other release documentation, the Installing the Post 7.2 Update Cumulative PTF Manual is available online and can be downloaded from the same web page listed above. If you would like a printed copy of the PTF manual for a $10.00 charge (plus shipping), need the Customer Confidential user name or password, or if you have any questions about the PTF CD, please contact Karmak at 1-800-865-8991 or . |
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Karmak evaluating Director Series interface to QuickBooks Pro 2006 Prior to upgrading to any new release of QuickBooks, it is important to contact Karmak to ensure compatibility with your Director Series software. To keep your Director Series system up-to-date and running smoothly, Karmak has begun internal testing of QuickBooks® Pro 2006 with Director Series Version 1.1.1. Canadian QuickBooks Pro 2006 is available to customers in that market today and will go through our thorough quality assurance process with Director Series Version 1.1.1, in addition to the US version which will be available yet this fall. Please contact the Director Series Support group at 1-866-856-4846, or , for the latest information before upgrading any QuickBooks Pro products. |
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Karmak hires new
District Manager
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Karmak hires new
Canadian Regional Manager
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Cores: seven rules for managing cores by J. Richard Schien, President/CEO of Karmak, Inc. For many dealers and distributors, cores are bad news. They are a “necessary evil” that costs the business money…often lots of money. However, if they are properly managed, cores can make you money. It is our intention to show you how you can make money with cores.
Cores can Make You Money 1) Price cores to make a profit.
Many dealers/distributors think that “marking up” cores is a waste of time
since all cores will eventually be returned. However, industry figures indicate
that somewhere between 16% and 25% of all cores sold will never be returned. If
you handle about $200,000 per year in core sales and 10% of the cores are never
returned, you could realize a $5,000 profit each year by marking up cores at a
25% margin. Continued> |
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© 2005 Karmak, Inc. |
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