Karmak Service Management software effectively manages service operations
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Karmak?
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To increase service shop efficiency and analyze profitability of each repair job, Service Management tracks repair orders, work-in-process, costs, dates, and even labor hours. In addition, attachments, such as documents or pictures, can be added to a unit, repair order, or warranty claim. Billing criteria can be easily set up for labor pricing, shop supplies, environmental charges, warranties, and more.
The system frees up administrative time by saving pertinent customer and vehicle information, eliminating the need to re-key data over and over. Multiple shop supply accounts may be set up and automatically attached to one or all new repair order tasks. Service Management makes it easy to generate repair orders for work in the service shop, and convenient to perform all functions, from adding parts and labor hours to printing an invoice.
For faster access to parts for repair orders and to reduce time spent at the counter by technicians, Service Management incorporates bar code technology. With a hand-held bar code scanner, Service Management allows parts to be scanned and tied to a specific commonly used repair. Technician time can be entered or scanned in as a flat or hourly rate. With a single unique time and performance analysis, it is easy to track a technician’s time regardless of the technician’s physical location or department. Warranty claims can be generated using familiar franchise terminology, which allows for quick location of specific warranty claims. And, managing warranty claims is quick and easy with a snapshot view of all paid and unpaid warranties. In a single warranty receivable aging screen, vendor warranty payment performance can be analyzed.
For more on ProfitMaster Service
Management,
contact your Karmak
regional manager, or call 800-622-6311.
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