Web-based
support and training
continued from What's new at
Karmak?
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"We just jump on the Internet, assign the
customer a session number, and start a live session together,"
said Randy Wilson of ProfitMaster Services. "After a brief,
one-time download from WebEx, no configuration or additional setup
is required on the customer’s system."
Web meetings can be scheduled at your
convenience, and recorded and archived for future reference or
off-line training. Our team can take control of your system (with
your permission) to look up errors, download files, or demonstrate
a process, while one or more people at your location watch and
learn. You may also take control of the screen for hands-on
training and problem solving.
"This is by far the best solution for
Windows-based support that we've found," said Andy Hollo of
the ProfitMaker Support group. "File transfers are fast,
saving the time and expense of shipping CDs."
This valuable service saves you time and travel
expenses, and allows Karmak to resolve issues for you efficiently.
Legend and INFO 5 customers who are not already using ProfitMaster
can also take advantage of WebEx to see demos of our newest
module. Just log into a web session set up by your regional
manager, and see a live demonstration of Sales
Management.
For more information, contact:
ProfitMaker Support: call 866-452-7625
ProfitMaker Training: contact Barbara Mitchell (800-252-7625)
ProfitMaster Support and Training: contact
ProfitMaster Services (800-252-7625)
ProfitMaster Sales Management
demos: contact your
Karmak
regional manager, or call Karmak Sales at 800-622-6311.
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